We would appreciate getting some logs from the phones having problems reported in this thread.
Use the phone. As soon as you have seen the problem occur, run the following commands.
Please mention the date and time when this happened to make it easier to read the logs.
devel-su
/usr/libexec/droid-hybris/system/bin/logcat > sailfish-logs.txt
appsupport-attach /system/bin/logcat > android-logs.txt
appsupport-attach /system/bin/pm list packages | sort > android-packages.txt
rpm -qa | grep -E 'alien|apkd|appsupport' > appsupport-rpms.txt
journalctl -ab --no-pager > journal.txt
tar -cf appsupport.tar sailfish-logs.txt android-logs.txt android-packages.txt appsupport-rpms.txt journal.txt
If you do not want to publish your appsupport.tar here make a ticket at https://jolla.zendesk.com/hc/en-us/requests/new.
Thank you!