[4.6.0.11] Video calls in AppSupport are shrunk (not full-screen). Many apps affected

This is how a video call in Teams looks like:

I get this too, both on X10 iii and XA2 Plus, with Whatsapp video calls and Facebook video calls. They were full screen on the 4.5 releases.

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What do you get from this command?


rpm -qa |grep -E 'alien|apkd|android|appsupport' | sort

My Xperia 10 III says:

alienaudioservice-1.29.0-1.13.1.jolla.aarch64
alienaudioservice-plugin-pulseaudio-1.24.0-1.11.1.jolla.aarch64
alienaudioservice-plugin-sailfish-1.6.0-1.7.1.jolla.aarch64
aliendalvik-1.8.0-1.5.1.jolla.aarch64
aliendalvik-configs-11.0.128-1.25.1.jolla.aarch64
alienkeyboardservice-0.12-1.2.4.jolla.aarch64
apkd-plugin-geo-qtpositioning-1.0.0-1.1.3.jolla.aarch64
apkd-plugin-media-mpris-1.0.0-1.1.1.jolla.aarch64
apkd-plugin-notifications-fdo-ext-1.0.4-1.1.1.jolla.aarch64
apkd-plugin-permissions-sfos-1.2.0-1.3.1.jolla.aarch64
apkd8-11.0.0.69.1-1.22.1.jolla.aarch64
apkd8-android-settings-11.0.0.69.1-1.22.1.jolla.aarch64
apkd8-l10n-all-translations-1.85.1-1.11.1.jolla.noarch
appsupport-config-generator-1.10.10-1.10.1.jolla.aarch64
appsupport-configs-user-11.0.128-1.25.1.jolla.aarch64
appsupport11-system-unprivileged-11.0.0.74.46.1-1.6.1.jolla.aarch64
feature-alien-0.4.2-1.2.3.jolla.aarch64
libalienaudioservice-1.24.1-1.10.1.jolla.aarch64
libapkd-1.10.0-1.5.1.jolla.aarch64
ofono-alien-binder-plugin-0.3.2-1.4.1.jolla.aarch64
usb-moded-connection-sharing-android-connman-config-0.86.0+mer66-1.13.2.jolla.aarch64
[defaultuser@Xperia10III ~]$ rpm -qa | grep -E 'alien|ap
kd|android|appsupport' | sort
alienaudioservice-1.29.0-1.13.1.jolla.aarch64
alienaudioservice-plugin-pulseaudio-1.24.0-1.11.1.jolla.
aarch64
alienaudioservice-plugin-sailfish-1.6.0-1.7.1.jolla.aarc
h64
aliendalvik-1.8.0-1.5.1.jolla.aarch64
aliendalvik-configs-11.0.128-1.25.1.jolla.aarch64
alienkeyboardservice-0.12-1.2.4.jolla.aarch64
apkd-plugin-geo-qtpositioning-1.0.0-1.1.3.jolla.aarch64
apkd-plugin-media-mpris-1.0.0-1.1.1.jolla.aarch64
apkd-plugin-notifications-fdo-ext-1.0.4-1.1.1.jolla.aarc
h64
apkd-plugin-permissions-sfos-1.2.0-1.3.1.jolla.aarch64
apkd8-11.0.0.69.1-1.22.1.jolla.aarch64
apkd8-android-settings-11.0.0.69.1-1.22.1.jolla.aarch64
apkd8-l10n-all-translations-1.85.1-1.11.1.jolla.noarch
appsupport-config-generator-1.10.10-1.10.1.jolla.aarch64
appsupport-configs-user-11.0.128-1.25.1.jolla.aarch64
appsupport11-system-unprivileged-11.0.0.74.46.1-1.5.1.jo
lla.aarch64
feature-alien-0.4.2-1.2.3.jolla.aarch64
libalienaudioservice-1.24.1-1.10.1.jolla.aarch64
libapkd-1.10.0-1.5.1.jolla.aarch64
ofono-alien-binder-plugin-0.3.2-1.4.1.jolla.aarch64

Xperia 10 III on 4.6.0.11:

alienaudioservice-1.29.0-1.13.1.jolla.aarch64
alienaudioservice-plugin-pulseaudio-1.24.0-1.11.1.jolla.aarch64
alienaudioservice-plugin-sailfish-1.6.0-1.7.1.jolla.aarch64
aliendalvik-1.8.0-1.5.1.jolla.aarch64
aliendalvik-configs-11.0.128-1.25.1.jolla.aarch64
alienkeyboardservice-0.12-1.2.4.jolla.aarch64
apkd-plugin-geo-qtpositioning-1.0.0-1.1.3.jolla.aarch64
apkd-plugin-media-mpris-1.0.0-1.1.1.jolla.aarch64
apkd-plugin-notifications-fdo-ext-1.0.4-1.1.1.jolla.aarch64
apkd-plugin-permissions-sfos-1.2.0-1.3.1.jolla.aarch64
apkd8-11.0.0.69.1-1.22.1.jolla.aarch64
apkd8-android-settings-11.0.0.69.1-1.22.1.jolla.aarch64
apkd8-l10n-all-translations-1.85.1-1.11.1.jolla.noarch
appsupport-config-generator-1.10.10-1.10.1.jolla.aarch64
appsupport-configs-user-11.0.128-1.25.1.jolla.aarch64
appsupport11-system-unprivileged-11.0.0.74.46.1-1.5.1.jolla.aarch64
feature-alien-0.4.2-1.2.3.jolla.aarch64
libalienaudioservice-1.24.1-1.10.1.jolla.aarch64
libapkd-1.10.0-1.5.1.jolla.aarch64
ofono-alien-binder-plugin-0.3.2-1.4.1.jolla.aarch64

What I spot at first sight: while you, @jovirkku, have appsupport11-system-unprivileged-11.0.0.74.46.1-1.6.1.jolla.aarch64, @thigg and me have another version: appsupport11-system-unprivileged-11.0.0.74.46.1-1.5.1.jolla.aarch64 (and we both lack the usb-moded-connection-sharing-android-connman-config-0.86.0+mer66-1.13.2.jolla.aarch64, which doesn’t sound like it could have something to do with the problem), but I guess you know better than me what you are looking for :wink:

alienaudioservice-1.29.0-1.13.1.jolla.aarch64
alienaudioservice-plugin-pulseaudio-1.24.0-1.11.1.jolla.aarch64
alienaudioservice-plugin-sailfish-1.6.0-1.7.1.jolla.aarch64
aliendalvik-1.8.0-1.5.1.jolla.aarch64
aliendalvik-configs-11.0.128-1.25.1.jolla.aarch64
alienkeyboardservice-0.12-1.2.4.jolla.aarch64
apkd-plugin-geo-qtpositioning-1.0.0-1.1.3.jolla.aarch64
apkd-plugin-media-mpris-1.0.0-1.1.1.jolla.aarch64
apkd-plugin-notifications-fdo-ext-1.0.4-1.1.1.jolla.aarch64
apkd-plugin-permissions-sfos-1.2.0-1.3.1.jolla.aarch64
apkd8-11.0.0.69.1-1.22.1.jolla.aarch64
apkd8-android-settings-11.0.0.69.1-1.22.1.jolla.aarch64
apkd8-l10n-all-translations-1.85.1-1.11.1.jolla.noarch
appsupport-config-generator-1.10.10-1.10.1.jolla.aarch64
appsupport-configs-user-11.0.128-1.25.1.jolla.aarch64
appsupport11-system-unprivileged-11.0.0.74.46.1-1.5.1.jolla.aarch64
feature-alien-0.4.2-1.2.3.jolla.aarch64
libalienaudioservice-1.24.1-1.10.1.jolla.aarch64
libapkd-1.10.0-1.5.1.jolla.aarch64
ofono-alien-binder-plugin-0.3.2-1.4.1.jolla.aarch64

That package has been rebuilt on my phone as it is running 4.6.0-devel, i.e. not any more 4.6.0.11 exactly but it has small modifications. Those should not be significant. And indeed, I could see the reported issue with the Signal video call today (with the package collection that I reported). After restarting AppSupport the problem disappeared. We are still hunting for the reason.

Thanks for the rpm outputs. The culprit is not there. No need for more of them.

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Strangely this issue only occurs for me on Facebook Messenger if I make the call. If a friend calls me first it scales/works correctly :person_shrugging: Haven’t tested this with any other of the listed apps as this is really the only one I use for video calls with any frequency.

This shrunk viewport issue also occurs consistently on trying to view any uploaded media file on Slack.

Can not find Nextcloud Notes App in this thread. Opening any of my notes is also done in a shrinked window. However linebreaks seem to work, but appear after every word, because of small window. So it seems as wrong screen size is used for rendering.

As I am not sure whether the issue is linked, I’ll post it here first. If you conclude it is a different one, I can open another bug report. To me it seems to be at least somewhat similar, as I think it might have to do with wrong size/positioning of the window in an app which makes use of the camera.

The issue is that AAS 's back-button overlays the buttons of Gcam, such that I can’t choose.between Camera, Video, … anymore. I have one of these (unfortunately I don’t recall which one exactly): https://www.celsoazevedo.com/files/android/google-camera/dev-BigKaka/f/dl24/.

The picture seems to be fullscreen but shifted downwards under AAS’s back-button:

Files in teams are also displayed this small

As this issue doesnt go without noticing if one uses one of the popular android messengers, why was this not found before the preview release? Nobody from Jolla tests such basic functionality?

Well, as @jovirkku stated above (https://forum.sailfishos.org/t/4-6-0-11-video-calls-in-appsupport-are-shrunk-not-full-screen-many-apps-affected/18802/8), it seems that the issue doesn’t appear under all circumstances. Therefore it seems that they could have tested and didn’t face the issue.

Aknowleged.
I would only add that the “circumstance” would be on device or installation level. For me it is very consistent on my phone: most of the android apps mentioned in this thread which i also use.
Meaning that it affects all apps in android on a device.

This bug is mentioned in release notes of 4.6.0.13. Can anybody confirm no shrunk windows anymore?

For Conversations and Signal this bug still exists under 4.6.0.13 :frowning:

No chance to test it, yet.

Seems to work for me, now. Thank you, Jolla!

Signal video calls work in full-screen mode for me on Xperia 10 III running 4.6.0.13.

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