[4.3.0] Gallery cannot play videos

[ALFONSOLOP]

REPRODUCIBILITY (% or how often):
BUILD ID = OS VERSION (Settings > About product): 4.3.0.12
HARDWARE (XA2, X10, X10 II, …XA2 PLUS H4493
UI LANGUAGE:spanish
REGRESSION: (compared to previous public release: Yes, No, ?): yes

DESCRIPTION:
I can’t play videos after upgrading from 4.2 to 4.3, apart from camera and flashlight issue (Sorry I had to put what device I have, but I already edited it)

PRECONDITIONS:Worked well in 4.2, after upgrading to 4.3 it stop working

STEPS TO REPRODUCE:

1. Open gallery and select videos
2. Play video
3. Application is minimized

EXPECTED RESULT:
Playing video

ACTUAL RESULT:
Application is minimized

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

[peterleinchen]

Oh no!

I need to confirm the same behaviour on an
X
and an
XA2

Application goes into zombie state (as like OOM killed).

As it seems you have the same camera bug I
mentioned here maybe they are related?

[JoOppen]

I do not have this bug on my Xperia 10 ii with 4.3.0.12. So apparently it is not a general bug

[peterleinchen]

@peterleinchen

As it seems you have the same camera bug I
mentioned here maybe they are related?

And yes, they are related!

Here is output of journalctl when trying to open
xdg-open Videos/Default/Sailfish_OS_3.0.mp4

Summary

Nov 11 14:31:23 XperiaXDualSIM invoker[4137]: WARNING: An inactive plugin is misbehavin g - tried to show a window! Nov 11 14:31:23 XperiaXDualSIM invoker[4137]: WARNING: requestActivate() called for QQ uickView(0x2d7528) which has Qt::WindowDoesNotAcceptFocus set. Nov 11 14:31:25 XperiaXDualSIM dbus-daemon[3908]: dbus-daemon[3908]: [session uid=10000 0 pid=3908] Activating service name='com.jolla.gallery' requested by ':1.139' (uid=1000 00 pid=20902 comm="lca-tool --file --triggerdefault Videos/Default/Sa") Nov 11 14:31:25 XperiaXDualSIM sailjail[19626]: ignoring argument: -prestart Nov 11 14:31:25 XperiaXDualSIM dbus-daemon[3908]: constructing /run/firejail/mnt/privil eged: Images,Ambienced,Accounts,Keys ... Nov 11 14:31:25 XperiaXDualSIM dbus-daemon[3908]: mounting /run/firejail/mnt/privileged @ /home/nemo/.local/share/system/privileged Nov 11 14:31:25 XperiaXDualSIM dbus-daemon[3908]: hiding /run/firejail/mnt/privileged Nov 11 14:31:26 XperiaXDualSIM jolla-gallery[20946]: [D] unknown:0 - Using Wayland-EGL Nov 11 14:31:27 XperiaXDualSIM invoker[4137]: WARNING: An inactive plugin is misbehavin g - tried to show a window! Nov 11 14:31:27 XperiaXDualSIM invoker[4137]: WARNING: requestActivate() called for QQ uickView(0x2d7528) which has Qt::WindowDoesNotAcceptFocus set. Nov 11 14:31:27 XperiaXDualSIM dbus-daemon[3908]: dbus-daemon[3908]: [session uid=100000 pid=3908] Successfully activated service 'com.jolla.gallery' Nov 11 14:31:27 XperiaXDualSIM jolla-gallery[20946]: [W] unknown:0 - QConnmanTechnology Interface::scanReply() "No carrier" Nov 11 14:31:28 XperiaXDualSIM jolla-gallery[20946]: [W] unknown:7 - file:///usr/share/ jolla-gallery/pages/GalleryFullscreenPage.qml:7:1: QML GalleryFullscreenPage: <UnknownFile>:10: Cannot assign to non-existent property "title" Nov 11 14:37:43 XperiaXDualSIM invoker[4137]: WARNING: An inactive plugin is misbehaving - tried to show a window! Nov 11 14:37:43 XperiaXDualSIM invoker[4137]: WARNING: requestActivate() called for QQuickView(0x2d7528) which has Qt::WindowDoesNotAcceptFocus set. Nov 11 14:37:43 XperiaXDualSIM dbus-daemon[3908]: jolla-gallery: /usr/share/droidmedia/hybris.c:53: __resolve_sym: Assertion ptr != NULL failed. Nov 11 14:37:43 XperiaXDualSIM booster-generic[3905]: *** signal=17 pid=3905 Nov 11 14:37:43 XperiaXDualSIM /usr/libexec/mapplauncherd/booster-generic[3905]: warning: Boosted process (pid=20909) exit(255) Nov 11 14:37:43 XperiaXDualSIM /usr/libexec/mapplauncherd/booster-generic[3905]: warning: Daemon: sending exit(255) to invoker(22778) Nov 11 14:37:43 XperiaXDualSIM invoker[22778]: warning: application (pid=-1) exit(255) signal(0)

So apparently same problem
Nov 11 14:37:43 XperiaXDualSIM dbus-daemon[3908]: jolla-gallery: ** /usr/share/droidmedia/hybris.c:53: __resolve_sym: Assertion `ptr != NULL’ failed **.

[Edz]

Please always use the DEVICE tag so we know which device you are using.

[ALFONSOLOP]

Problem solved thanks to deusexbeerhttps://forum.sailfishos.org/t/4-3-0-12-jolla-camera-does-not-start-at-all/9000/11 Xperia Xa2 plus h4493 dual sim

[peterleinchen]

Please take alook here for a solution by @Jolla

[4.3.0.12] Jolla camera (also torch) does not start at all - as well as videos do not play

Can someone who’s run into this problem test rebuilding just the ssu cache instead of adding the missing repo manually? There’s a bug in ssu that we didn’t think affected public releases, but this is sounding very similar. Remove any Jolla repos (from the section of user added repos) you might have added manually with: ssu rr <repo name> then do: devel-su rm -r /var/cache/ssu/ ssu ur After this, you should see the missing repo (e.g. adaptation-common) in the system repos when you run ssu lr…

[ALFONSOLOP]

My problem I was able to solve with the steps given by deusexbeer that I mentioned above( xa2 plus dual sim h4493) thanks

[hjgehrdt]

Continuing the discussion from [4.3.0] Gallery cannot play videos:

I have the same problem with gallery not opening videos and I use the same OS version on Xperia X.

Also the filemanager minimizes when I try to get File informations from a video.