[4.3.0] Gallery cannot play videos

Bug Reports
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#1

REPRODUCIBILITY (% or how often):
BUILD ID = OS VERSION (Settings > About product): 4.3.0.12
HARDWARE (XA2, X10, X10 II, …XA2 PLUS H4493
UI LANGUAGE:spanish
REGRESSION: (compared to previous public release: Yes, No, ?): yes

DESCRIPTION:
I can’t play videos after upgrading from 4.2 to 4.3, apart from camera and flashlight issue (Sorry I had to put what device I have, but I already edited it)

PRECONDITIONS:Worked well in 4.2, after upgrading to 4.3 it stop working

STEPS TO REPRODUCE:

  1. Open gallery and select videos
  2. Play video
  3. Application is minimized

EXPECTED RESULT:
Playing video

ACTUAL RESULT:
Application is minimized

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

[4.3.0.12] Jolla camera (also torch) does not start at all - as well as videos do not play
#2

Oh no!

I need to confirm the same behaviour on an
X
and an
XA2

Application goes into zombie state (as like OOM killed).

As it seems you have the same camera bug I
mentioned here maybe they are related?

[Release notes] Suomenlinna 4.3.0
#3

I do not have this bug on my Xperia 10 ii with 4.3.0.12. So apparently it is not a general bug

#4

And yes, they are related!

Here is output of journalctl when trying to open
xdg-open Videos/Default/Sailfish_OS_3.0.mp4

Summary

Nov 11 14:31:23 XperiaXDualSIM invoker[4137]: WARNING: An inactive plugin is misbehavin g - tried to show a window! Nov 11 14:31:23 XperiaXDualSIM invoker[4137]: WARNING: requestActivate() called for QQ uickView(0x2d7528) which has Qt::WindowDoesNotAcceptFocus set. Nov 11 14:31:25 XperiaXDualSIM dbus-daemon[3908]: dbus-daemon[3908]: [session uid=10000 0 pid=3908] Activating service name='com.jolla.gallery' requested by ':1.139' (uid=1000 00 pid=20902 comm="lca-tool --file --triggerdefault Videos/Default/Sa") Nov 11 14:31:25 XperiaXDualSIM sailjail[19626]: ignoring argument: -prestart Nov 11 14:31:25 XperiaXDualSIM dbus-daemon[3908]: constructing /run/firejail/mnt/privil eged: Images,Ambienced,Accounts,Keys ... Nov 11 14:31:25 XperiaXDualSIM dbus-daemon[3908]: mounting /run/firejail/mnt/privileged @ /home/nemo/.local/share/system/privileged Nov 11 14:31:25 XperiaXDualSIM dbus-daemon[3908]: hiding /run/firejail/mnt/privileged Nov 11 14:31:26 XperiaXDualSIM jolla-gallery[20946]: [D] unknown:0 - Using Wayland-EGL Nov 11 14:31:27 XperiaXDualSIM invoker[4137]: WARNING: An inactive plugin is misbehavin g - tried to show a window! Nov 11 14:31:27 XperiaXDualSIM invoker[4137]: WARNING: requestActivate() called for QQ uickView(0x2d7528) which has Qt::WindowDoesNotAcceptFocus set. Nov 11 14:31:27 XperiaXDualSIM dbus-daemon[3908]: dbus-daemon[3908]: [session uid=100000 pid=3908] Successfully activated service 'com.jolla.gallery' Nov 11 14:31:27 XperiaXDualSIM jolla-gallery[20946]: [W] unknown:0 - QConnmanTechnology Interface::scanReply() "No carrier" Nov 11 14:31:28 XperiaXDualSIM jolla-gallery[20946]: [W] unknown:7 - file:///usr/share/ jolla-gallery/pages/GalleryFullscreenPage.qml:7:1: QML GalleryFullscreenPage: <UnknownFile>:10: Cannot assign to non-existent property "title" Nov 11 14:37:43 XperiaXDualSIM invoker[4137]: WARNING: An inactive plugin is misbehaving - tried to show a window! Nov 11 14:37:43 XperiaXDualSIM invoker[4137]: WARNING: requestActivate() called for QQuickView(0x2d7528) which has Qt::WindowDoesNotAcceptFocus set. Nov 11 14:37:43 XperiaXDualSIM dbus-daemon[3908]: jolla-gallery: /usr/share/droidmedia/hybris.c:53: __resolve_sym: Assertion ptr != NULL failed. Nov 11 14:37:43 XperiaXDualSIM booster-generic[3905]: *** signal=17 pid=3905 Nov 11 14:37:43 XperiaXDualSIM /usr/libexec/mapplauncherd/booster-generic[3905]: warning: Boosted process (pid=20909) exit(255) Nov 11 14:37:43 XperiaXDualSIM /usr/libexec/mapplauncherd/booster-generic[3905]: warning: Daemon: sending exit(255) to invoker(22778) Nov 11 14:37:43 XperiaXDualSIM invoker[22778]: warning: application (pid=-1) exit(255) signal(0)

So apparently same problem
Nov 11 14:37:43 XperiaXDualSIM dbus-daemon[3908]: jolla-gallery: ** /usr/share/droidmedia/hybris.c:53: __resolve_sym: Assertion `ptr != NULL’ failed **.

#5

Please always use the DEVICE tag so we know which device you are using.

#6

Problem solved thanks to deusexbeerhttps://forum.sailfishos.org/t/4-3-0-12-jolla-camera-does-not-start-at-all/9000/11 Xperia Xa2 plus h4493 dual sim

#7

Please take alook here for a solution by @Jolla

#8

My problem I was able to solve with the steps given by deusexbeer that I mentioned above( xa2 plus dual sim h4493) thanks

#9

Continuing the discussion from [4.3.0] Gallery cannot play videos:

I have the same problem with gallery not opening videos and I use the same OS version on Xperia X.

Also the filemanager minimizes when I try to get File informations from a video.