[4.3.0.12][X, XA2] Continuous reboot

Bug Reports
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#1

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.3.0.12
HARDWARE (XA2, X10, X10 II, …): Xperia X Dual SIM
UI LANGUAGE: sk_SK
REGRESSION: (compared to previous public release: Yes, No, ?): No

DESCRIPTION:

Update OTA from 4.2. to 4.3 it went well, the device started properly after the first restart, but after a few seconds it automatically reboots and does it all around, it can’t be stopped, it didn’t even help to turn-off. In those few seconds, I uninstalled all applications other than standard SFOS. Before running the update, I uninstalled all the applications that the SFOS installer notified me - Pure Maps, OSM Scout Server, Fernschreiber - and disabled all Storeman repositories.

PRECONDITIONS:

Update 4.2.0.21 → 4.3.0.12 OTA

STEPS TO REPRODUCE:

  1. Download 4.3.0.12
  2. Uninstall recommended app
  3. Install

EXPECTED RESULT:

Normal running

ACTUAL RESULT:

Continuous restart without the possibility of stopping it

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

1 Like
Xperia X: fingerprint sensor inoperative when device encryption is ON
#2

I can’t help as far as knowing why tgat happened, but I wonder if you could force power-off, (press and hold power+volume up until 3 vibrations), and download and flash manually, and see if it’s ok…

#3

Thanks, I suspect something went wrong with the permissions on the file system. In those few seconds after the reboot when the system is “functional”, I tried to delete some file via Filemanager (GUI) as well as in the terminal, unsuccessfully even though it seemed to be done.

Edit: The update was successful, I have version 4.3.0.12 installed, but it is unstable because it is looprebooting.

[Xperia X dual sim]boot loop after update to 4.3
#4

After several hours of unsuccessful boot attempts, I applied a flash update. SFOS works, but the backup failed to restore, failed to restore the error Notes, so I lost all personal information, including contacts (cca 1000) :frowning:

#5

Same phone, I had the same issues during EA ( reboot - reported here and problems on backup restore).
For reboot, no solution found other than reflash (I’m still on 4.2 for this reason).
For backup restore: see here what worked for me (specifically notes and contacts). My backup was taken with the “legacy” nemo, because I had only applied OTA updates since the 1st Sailfish X version on Xperia X. Recent OS images switched to “defaultuser” (/home/defaultuser instead of /home/nemo) and the backup seems to include some absolute paths referring to “nemo”.

#6

Thank you very much! I was able to restore my backup data. :slight_smile:

#7

Same here. Log attached. Btw, I did have boot normal once after I disable aliendalvik in recovery. However, It happen only once. Maybe coincidence.

1 Like
#8

The exactly same happened to me on an X and an XA2 during

but I was just too lazy to report (as I do not expect any official note/comment to this topic!).

@lhodas
Do you really think reflashing and loosing all installations/modifications/(or even personal data) is a “solution”?
Reflashing, IMHO, is always only last measure to overcome a problem that will not see a solution by @Jolla!
So, would you think of removing the solved flag?

#9

@peterleinchen yes, after a few hours of continuous rebooting, I gave up and reflashed 4.3. Of course, I lost some unbacked up data (documents, downloads, history of some applications), but I need the phone, it’s my main one. :frowning:

Edit: flag removed

1 Like
#10

Tried many times. Still can’t reproduce the normal boot.

It seems nothing abnormal in the log. Is there anyway to gather more information?

If I want to do a fresh install. How to backup and restore data in recovery?

#11

On my Xperia 10 Plus, the phone also reboots without stopping.

#12

found some clue…
Masked sailjaild boot normally.

app require sailjaild cannot open after mask

Don’t know why have boot normally one and only one time before mask sailjaild

#13

it seems there is problem to load the camera at boot. Lock sereen camera always show.test pattern

#14

Masked sailjaild boot normally.

Was the sailjail masking allowing to complete the boot?
if yes, how can one mask sailjail?

I was hoping that 4.3.0.15 would address this reboot issue I faced on 4.3.0.12 - sadly not the case.
I’d want to find a way to upgrade ( as opposed to reflash) to the current 4.4 . The root partition is 8GB (plenty of free space)

Is there a way to have a minimal, boot just enough to ssh the phone ? I can edit config files while in recovery mode, but I don’t know what to start with.

Safe boot with networking
[4.4.0.58][Xperia X]Cannot add fingreprint
#15

In my case it boot successfully. But the phone freeze and reboot within one minute.

in recovery concole. chroot to /rootfs, systemctl mask sailjaild

(or just within the bootloop time-frame…in terminal use: devel-su systemctl mask sailjaild)

Just updated to 4.4.0.58, it seems fixed the reboot problem

#16

I have a phone that goes to ‘rebooting’ mode some times. I cannot identify the issue, seems to me more of a h/w issue than s/w.

#17

@michaelmhk thanks for the reply.
I gave up and flashed 4.4 over the broken 4.3 install, I can’t test anymore what masking sailjail gives on my phone.