[4.2.0.21] [XA2] Wrong / No contact opened when trying to edit phone number of contact (via People App)

Bug Reports
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#1

REPRODUCIBILITY (% or how often): 100% for certain contacts
BUILD ID = OS VERSION (Settings > About product): OS 4.2
HARDWARE (XA2, X10, X10 II, …): XA2 Plus - Dual Sim
UI LANGUAGE: English
REGRESSION: (compared to previous public release: Yes, No, ?): Yes - i had the same problem with 4.1

DESCRIPTION:

First problem: when i try to edit the phone number of a contact via the “Edit” context menu - nothing happens.

Second problem: why i try to edit the phone number of a contact via the “Edit” context menu - i get to the details dialog of a completely different contact that has nothing to do with the other contact.

PRECONDITIONS:

I have only contact from the phone - no synchronization with some address books from other servers / backends.

STEPS TO REPRODUCE:

First problem:

  1. Open People App
  2. Select a contact
  3. Select contact phone number for editing → Nothing happens.

Second problem:

  1. Open People App
  2. Select a contact
  3. Select contact phone number for editing → Details dialog is opened but for a completely different contact

EXPECTED RESULT:

First problem: Details Dialog for editing phone number of contact is opened
Second Problem: Details Dialog of the correct contact is opened to edit phone number

ACTUAL RESULT:

ADDITIONAL INFORMATION:

If you need more information, tell me, but please provide information how to get the additional data.

#2

Problem still persists with 4.3.0.12

#3

That bug still persists with the version 4.4.0.58

#4

On my X10 II, I’m able to edit correctly phone numbers. Can someone confirm? Perhaps is this bug related to 32bit devices.

How do you save your contacts?

#5

Works fine for me on XA2/4.4.
Maybe you have a broken carddav account?
When I edit a contact, it always asks me first whether to edit the local contact or on nextcloud, so a broken sync account may cause issues…

#6

I do not have any carddav account - i do not sync anywhere - all the contacts are only on the device and were never imported/synced. This problem does not occur for all contacts - it seems to happen only with contacts that i haven’t used for a very long time (or the ones that i virtually do not use at all). i could debug or provide logs - but somebody needs to tell me how to do this.

#7

If you’re able to reproduce your bug, it’s a first victory. Usually, starting the app from terminal shows some logs. In your case:

devel-su -p jolla-contacts

Ideally, I suggest you to start from SSH. You’ll be able to easily copy all the log output.

EDIT: right package… work, tired, well life :slight_smile:

#8

it is not the messages but the jolla-contacts app. however the log file is very short if i start it like you proposed it. Actuall i only get 5 lines that give me the loading times i would need a much more verbose log to find the problem.

#9

Oh mist, good that some people check.

Anyway, I’m not sure to get it. Are you able to reproduce your bug? It will be interesting to see the output.

#10

I remember having been unable to edit some contacts (XA2). The “edit” in menu was greyed.
IIRC, these contacts were imported from another phone (through a file.)

But if you also have th second problem (wrong phones numbers) I would opt for a corrupted database.
I would perhaps be safe to backup your contacts.
Maybe, you could try to export them and re-import them?
You can export them with:

devel-su -p vcardconverter --export contacts.vcf

Note it doesn’t work as root but only like writen above (as root has no contacts, I guess).
Just an idea.

#11

You’re able to always reproduce your bug with specific contacts, right?

What about share one contact via e-mail (to keep a trace), delete it and reimport it?