[][] It is impossible save or edit a new contacts

REPRODUCIBILITY (% or how often): 100 %
BUILD ID = OS VERSION (Settings > About product):
HARDWARE (Jolla1, Tablet, XA2,…): XA2 Plus Dual Sim
REGRESSION: (compared to previous public release: Yes, No, ?): YES


When I try to save a number from “Dialer” or “History” into my address book (People app) the keyboard is not displayed. This behaviour happens also when I try to modify a already existing contact.
If I try to create a new contact directly from “People” app, I can do it but after I cannot modify it.



  1. Go to “History”
  2. Select a phone number not already saved
  3. Select “Save as contact” into the drop down menu
  4. Try to fill the contact records…


Filling the data fields (i.e. Name, Family Name) of my new contacts and saving it easily into my phonebook


I use a sheet of paper


(Please ALWAYS attach relevant data such as logs, screenshots, etc…)


I can’t reproduce this. It works as intended on my XA2 under 4.0.1

I have another one, most likely related issue: open Phone app, navigate to People (the rightmost tab), tap the search field. The keyboard doesn’t show…

Edit: XA2 Ultra, fresly flashed (via 3.4)

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I can’t reproduce this as well. Works fine here.

I can confirm this on my XA2+

This only happens to me when I enter the ‘People’ tab from the phone app. If I directly open the people app it works as expected. (XA2+,

I cannot confirm this issue - XA2, Xperia 10 and tablet behave as expected under

I explicitly opened the people’s tab of the phone app - no problem with searching there

I tries changing my locale from Finnish to English (UK) and rebooted my phone, could not reproduce it. I changed the language back to Finnish, rebooted, and now I still can’t reproduce it anymore… Strange…

I did have FI, EN and Emoji layouts active, selecting only Finnish didn’t help there…

I have EN locale and it happens to me as well.
In another (related) thread it was mentioned that restarting home screen would (temporarily) fix this issues. This may be the explanation that’s not reproducible to everyone.

No keyboard for me either when I go to Phone, People and select Search.

I too cannot enter new contacts or edit existing contacts when they are accessed from the Phone app. When you tap on the field you want to enter or edit no keyboard is displayed.

If you access the contact from the People app then the keyboard is displayed then entries and edits can be made.

Confirm it on my XA2 under

I confirm same problem!
I have no keyboard accessing cards via phone/contacts - I can’t edit any card,
I can add new contact after receiving a call but no name entry possible !
The only way to edit is to access contact cards via friends app from app menu.
Xperia Xa2 Plus
I could get :friends" app name incorrect cause my locale is polish

Confirmed on Xperia XA2 Dual

Did you restart the home screen via sailfish utilities (in the settings app)?

I restarted the phone.

Restarting the home screen should already do it

I meant that even restarting the phone did not help.