I’m still getting this issue and it takes several reboots to get my phone back in working order.
Have Jolla commented on the that fact that previous OS updates have never resolved the issue or made any comment about the fact that some of us cant call people on our phone?!
Yes. @jovirkku commented a few times here in this thread, so Jolla is aware of the issue, and especially of the fact that neither updates nor proposed workarounds fixed the issue.
Yes, he did…
…but about this -Jolla as a company- I am not sure.
Reason why this topic is really urgent, imho:
Else one would need to go via zendesk and this may help single person but not community wise.
I agree that while the input on a workaround to attempt was welcome I think this issue is critical enough and has been live long enough to warrant a more verbose update from Jolla. This bug was identified several releases ago and was even at some point listed as resolved. What is understood about the issue? What has been done so far and what is being done right now to resolve this in the next release?
28 days and it happened again. This is bad.
Have you managed to repeat this problem at Jolla? If not, I’m willing to let you access my phone while the problem is on so you can take a look if that helps finding out the cause.
You have my email address.
I had this problem, too, when I allowed Situations to control cellular data and wlan.
Previously for one year I had no problem and after limiting Situations only to make phone quiet during night I have not seen the bug during several months.
Hi all, just for the record:
I also had this issue for the first time ever.
No audio on phone calls.
On incoming calls, I heard it ring, but then silence.
After a single power-cycle of the phone, it worked again.
OS: Koli 4.0.1.
Phone: XA2 Dual-Sim
In the journal I find:
Feb 20 09:23:29 XperiaXA2-DualSIM kernel: qdsp_cvp_callback: cmd = 0x13198 returned error = 0x1
Feb 20 09:23:29 XperiaXA2-DualSIM kernel: voice_send_cvp_topology_commit_cmd: DSP returned error[ADSP_EFAILED]
Feb 20 09:23:29 XperiaXA2-DualSIM kernel: voice_setup_vocproc: Set topology commit failed err:-131
Feb 20 09:23:29 XperiaXA2-DualSIM kernel: setup voice failed
Hi all,
I also have this problem since yesterday. Same problem and similar setup (4.0.1 + XA2 single-sim) as @Induhvidual, except for the power cycle.
After recharging, and rebooting the problem is still there.
I have had cases where multiple reboots were necessary.
Did you try to reboot without the sim card and putting it back inside?
I will try later. Thanks for the idea.
After some restarts, it appears to work again.
I hope it lasts…
Starting the first call with headphones plugged in seems to trigger the problem.
This happened to me first time in Sailfish 4.0. Thought the phone broken so to test it I mounted Android back…no problems …I rebooted many times the Sailfish and nothing happened. Waiting for the next phone before I test Sailfish again Sad but cannot have a phone with such a problem
As it seems the problem is a rare one.
Maybe rare by devistating in these times when you wait a call from your Doctor and do not know that it can happen. Did not think that you must look at your phone at all times. Cannot think the meaning with this OS is to have a spare phone with you all times. it has to be adressed.Ihave used Sailfish from the beginning and MeeGo before that so I can take many gliches but this is no good.
I never had this problem before.
But after upgrading a XA2 (Plus) from 3.4.0.24 to 4.0.1.48 there was no audio in telephone calls. The ringing was ok and a connection was established, but the telephone partners could not hear the other one. Restarts did not help.
By chance I stopped WLAN and restablished it. Afterwards the audio in telephone calls was working.
But of course I’m not sure if this is a always working workaround or just a “one-hit wonder”.
Best regards, Uwe.
I do also have this problem for the first time. It happens quite often since 4.0.1.48 update. Sometimes several reboots are needed to fix it. I use a XA2 H3113.
I’m hitting this bug so often now that it’s driving me nuts. I have my phone often in “Flight mode” and when I deactivate flight mode, I cannot get audio on a call directly leaving flight mode. I have to reboot (once or sometimes more) to be able hear something on the other end of the call again. I’m now getting used to call to voicemail first, just to avoid the embarrassment of not being able to communicate during a call with a cellphone. I believe I had this bug already since around version 3.0 on my XA2 single sim.
Any update on this, Jolla? I really hope you can squash these basic phone functionally bugs!
Has this topic been discussed at the community meeting?