REPRODUCIBILITY: >90%
OS VERSION: 4.5.0.21
HARDWARE: XA2 Ultra
UI LANGUAGE:Default English
REGRESSION: Have experienced it for a lot of versions.
DESCRIPTION:
When I open the camera app, it takes a while to load and usually just opens with the front facing camera, and does not have the button to switch to the main camera. As if the main camera does not exist. Sometimes, it just opens black, and doesn’t work at all. Every now and then, it opens as it should, but during use may suddenly revert to only seeing the front facing camera, or no camera.
This can also affect the torch where it decides there’s only the front facing LED to be used.
It also, often means that there is no camera in Android apps - specifically secure ID ones, possibly because they expect a main camera for QR code scanning.
I never works without a restart, but even then, very rarely.
I have had this for many versions now (possibly since I had the phone), but I’ve only really needed the camera recently - it’s been a particular problem as I’ve needed to set up secure ID apps, and that’s much easier with QR code scanning.
I thought I had added a “mine too” comment to a camera bug report that matched this, but I can’t find it, and none of the ones I have just found match this exactly, or have been marked as fixed.
PRECONDITIONS:
None that I’m aware of.
STEPS TO REPRODUCE:
- Turn on camera.
- If it works as expected, leave it open and/or take a picture or two.
- If it doesn’t break, minimise/close it, and re-open.
EXPECTED RESULT:
The camera app should open the main camera, with a button in the UI to be able to switch to the front facing camera.
ACTUAL RESULT:
Camera app either opens with only front facing camera, or blank screen, and no UI button to switch.
MODIFICATIONS:
None. I also don’t have advanced camera or similar open.
ADDITIONAL INFORMATION:
Running dmesg, I do see a load of binder messages, but I’ve no idea if these are relevant. I can collect any logs necessary.