Newer versions of Advanced Camera are only available in chum.
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Great thank you. Iāve installed that and it only sees the front facing camera, too.
Have you used the āenable 3 camerasā app? It seems to be the culprit, reenable 3 cameras, then switch cameras with the button (so three indicators are gone), then disable the 3 camera functionality and it seems to be back to normal switching between front and back
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Thanks. I havenāt used, or heard of, it before. I might try it.
I think, though mine might be a hearware fault, there may be an actual problem here, with the camera app on some phones getting into a ābrokenā state, and some playing needed to get them back to a properly funcitoning one.
Oops, that might be XIII only, as the symptoms were exactly as described (stuck on face facing camera with switch cameras not working) I just assumed the same model, didnāt notice it was about xa2, sorry
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Still worth a shot maybe? I suppose it canāt make things worse.
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The enable 3 cameras app was XIII specific I believe, but who knows, might work, it was just toggling one option in a config file so maybe
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Iāll have a look, but as thereās only 2 cameras on the XA2 (donāt know if thereās 3 on XIII?), it might not work properly, anyway.
No problem! Thanks anyway.
After a while the problem with the camera fails to open returned and I had to reissue @attah 's command, just to return the next day.
Iām wondering if we can automate the reset function.
If there was a way to determine from a script, that the camera config is mangled, we could issue the reset from that script as well.
Another option could be to issue regular resets from a cron job or systemd timer.
XA2 latest ver, Camera occasionally just does not work. Now I rarely use it any more except to try and repair other (Android) apps not finding the camera.
Resetting home screen has fixed it every time Iāve tried iti n the last 18+ months.
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Thanks for the report, however is this still happening with the latest release? I havenāt been able to reproduce this, so logs from this would be greatly appreciated.
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Hi I tried the camera again, and it worked briefly, before failing again. So now Iāve no idea whether itās a bug and/or a hardware issue. But yes, it seems it is still happening. Youāll need to give me some guidance as which logs and how though. Thanks you.
Ok, from here you can find instructions how to take camera logs: Collect Camera Logs | Sailfish OS Documentation
Then you could send those through Zendesk ticket: https://jolla.zendesk.com/hc/en-us/requests/new
-Thanks!
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Hi, thanks for this. I should have some time to try it over the weekend.
Hi, Iāve created that and uploaded the logs. Ticket #39486
I wasnāt sure which category to put the ticket under, but I gave it the same subject as the title of this thread/Post.
Thanks again.
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Itās occurred to me that I didnāt say what I did when I generated those logs, sorry. I ran the command to open the camera, only the front facing one was available, and there was no button to switch. I then closed the camera. I can try after a reboot, or other fixes from above, if you think theyāre worth it.
@skanky this could well be a hardware failure as only one camera is recognized.
It could help if you could attach logcat log ( /usr/libexec/droid-hybris/system/bin/logcat ) and dmesg as well.
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I thought I should try opening the camera before getting those, and the main camera came on for a a few seconds, then went black. The front facing camera was available. Sometimes the camera comes on black, and the camera switch button isnāt there, so I canāt switch to the front facing one.
I have managed to get the main camera to come on, every now and then, ususally after a reboot.
I might be being a bit slow, but I canāt see how to attach those logs to a post/reply?
Hi,
You should be able to add the logs to the ticket you created, just replied to you from the ZD as well.
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