Xperia 10 III audio and video problems trigger after a period of time in use

I have a similar issuebin that the audio would switch from headset to speaker and thr headset will no longer provide audio even when you disconnect and reconnect the only work around is to either restart or try callijg someone then the audio starts workibg from the headphone. I noticed this happpens when notifications from whatsapp come in

Please note that I also have the following issues:
• Video playback very slow both in native video player and in browser.
• Playback of music is very slow (low speed) and no sound can be heard.

Me to have this problem on my Xperia 10 III. All sound and mic is suddenly dead. Seems randomly to me, so far. Reboot restores both sound and mic.
I flashed Sailfish on Android 11 (62.0. A.3.109), with no OTA update.

The issue is not related to the Android version before flashing Sailfish. I tested 3 different Android 11 versions and even Android 12, but nothing helped tp get rid of this annoying issue.

20220526_110311
I may have a fix, I will return after the football match on Europe’s must beautify football ground.

3 Likes

I’m back home :blush:

I did some DuckDuckGo where I found some commands that seems to solve the issue. Here is what I did.

When I notice the error, I open the terminal and typed the following:

  1. pulseaudio -k
  2. pulseaudio -D
    This should kill a process and restart the new instance.

After I have done this, I have not have any errors. If the issue will come back after a restart of the phone I do not know, haven’t tried.

4 Likes

Same problem here on Xperia 10 III. The pulseaudio -D gave an error for me, but I managed to restart the service through systemctl: systemctl-user restart pulseaudio.service.

This really is a serious bug because it makes the phone very unreliable if you can hear if you’re being called! I only noticed because I tried to play some music and it didn’t work, who knows how long it wasn’t working :o

2 Likes

Mine phone is still running without any issues.

Maybe a stupid question. You have 2 space between pulseaudio and -D in your text, is that what you have written in the terminal, there must be only one space.

Maybe i found a fix.

1 Like

I do not have asterisk infront of the lines.
My phone works without any issues after I have made the 2 pulseaudio commands after the error did occurred.


Could you post the output of

pactl list modules short

I didn’t say that your fix is working, but there must be a differnce between the pulseaudio services after the start of the phone and the restart you mentioned.

Ok :relaxed:

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Mhh, no difference except for the idle-timeout module, which i am not running at the moment.

And the proper way to start pulseaudio is

pulseaudio --start instead of pulseaudio -D. But normally pulseaudio starts itself after being stopped, so ‘pulseaudio -D’ shouldnt be needed.

I didn’t do anything of the above, except reboot two days ago, and still it seems okay now. As said, about two days without error.
I think this issue happened 3 times the first day after reflash of Sailfish.

I loaded the sink idle module again and a few hours later all sound was gone. I unloaded the module again and test this a couple of days. Sadly unloading this module has a huge impact on the battery.

Had this problem again today. No phone ring tone, no audio in call when answered, no notification sounds. Tried restarting home screen, but that made no difference. Only a reboot fixed things. 10 III on 4.4.0.68

I do still have the issue once in a while .
I do still not know why but I may get the issue after a restart of the phone and use of the Bluetooth.
To solve it I run the following command in the Terminal:

pulseaudio --check && pulseaudio -k && pulseaudio --start

Teh issue will occur when having the GPS and android support open

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this somehow matches my experience: I have the issue sometimes after using PureMaps. I only activate GPS when navigating with PureMaps and deactivate GPS thereafter. Often (always?) the audio and video problems show up after using Pure Maps. In most cases, Android Support was running when using Pure Maps.
The issue is still there …

@elkiaer @JoOppen I cannot certainly say anything about the role of Android Support. But for GPS I can say that your observations are a red herring:
I’ve had location services deactivated for several days, but still got the audio issues (both types: no audio at all, or audio staying at the wrong sink).