I have one SIM in SIM1 slot. The steps with 5.0.0.62 are
- Stop AppSupport
- Disable SIM1 (SIM slot #2 must be enabled to do this)
- Enable SIM1
- Start AppSupport
Before that I don’t have mobile data in AppSupport and after these 4 steps I always have mobile internet in all Android apps.
You can check it by tapping 5 times on the android version number in the AppSupport settings page. This opens the Android settings. then you click on the “Network & Internet” section if you can see a mobile provider there you are successful.