We at Jolla do appreciate the Sailfish community. We see all kind of contributions from community and a lot of passion in the communication forums. We really couldn’t do this without the support we get.
As was pointed out, in recent years we have had to transform from consumer product startup to a company that is producing services to corporate and government customers, and at the same time serving the community with consumer releases like Sailfish X. We are learning this as we go and we know there is a lot we need to improve.
Roadmap is something that is a very challenging to open in this setup. For short term the roadmap is usually clear, but then large part of it is closely related to our corporate customers and we can’t publicly reveal plans that are related to our customers requirements. Longer term items on the roadmap on the other hand are usually not as sensitive, but the items and deadlines are often changing, and then when there is a need to deviate from public plans we disappoint community and ourselves.
We do continue to try to improve communication, for example this forum was born from clear request from the developer community.