[Bug] /usr/libexec/sailfish-osupdateservice osupdate-check sets ssu re

This bug report was filed in May 2019 at TJC, received a “Tracked by Jolla” by @jiit plus some additional explanatory edits by me in June 2019, and some details were discussed in its comments with @pvuorela in July 2019: [Bug] /usr/libexec/sailfish-osupdateservice osupdate-check sets ssu re

The very last statement from Jolla in July 2019 was:

Need to investigate if there’s any chance of things going wrong.

Well “things”, specifically /usr/libexec/sailfish-osupdateservice osupdate-check do go awry, as documented back then and observed many times before doing so (as mentioned there).

Because Together.Jolla.com has been put into read-only state more than a year after this little, initial conversation about this issue, and the promised transfer of content from TJC to this forum never materialised, this issue has to be re-filed here to be able to track and discuss it any further.

I still would appreciate any feedback on the content of this issue (in contrast to formal feedback and questions, which were already answered).

I also do not have the impression that this issue was ever addressed technically, at least I have found nothing mentioned in the release notes and changelogs of SailfishOS releases ever since.

P.S.: Cut & Paste of the core content of this issue.

[Bug] /usr/libexec/sailfish-osupdateservice osupdate-check sets ssu re

Tracked by Jolla

asked May 25 2019

olf gravatar image

olf
10393 ●104 ●201 ●158

updated May 6 2020

Table of content

Context

SailfishOS’ systemd user unit osupdate-check.timer regularly triggers the systemd user unit osupdate-check.service, which executes /usr/libexec/sailfish-osupdateservice osupdate-check.

Bug description

/usr/libexec/sailfish-osupdateservice osupdate-check sets SSU to the latest release or next “stop release” of SailfishOS, instead of solely checking, if a new release is available and then notifying the user.
The severe consequences do not immediately become apparent to the user:
All tools and applications relying on the package management might offer and incorrectly install RPMs for a newer SailfishOS release than the installed one, or they might fail to install RPMs due to incorrectly resolved dependencies.
Hence this affects the tools store-client, pkcon, rpm, libzypp and zypper supplied by Jolla, plus third party tools as Storeman / Warehouse (Openrepos client apps) and Patchmanager .
Letting any of these tools update all packages it manages then results in failing applications, SailfishOS not working properly or even a completely broken SailfishOS installation.

Resolution

Let /usr/libexec/sailfish-osupdateservice osupdate-check only perform the check and, if positive, emit an notification, but do not let it set SSU to a different release version than the installed one.
Consequently the output of version | grep -o '[0-9][0-9]*\.[0-9][0-9]*\.[0-9][0-9]*\.[0-9][0-9]*' | sed -n '1p' shall always be equal to the output of ssu re | rev | cut -f 1 -d ' ' | rev, unless the user explicitly commands otherwise.

Environment

Observed for many years on Jolla 1 phones and an Xperia X, each time I did not upgrade to the recent SailfishOS “GA (general availability)” release immediately. Finally I found the time to analyse this annoying issue.

To depict the trigger of the offender
[root]# systemctl --user status osupdate-check.service
● osupdate-check.service - Store client os update check
Loaded: loaded (/usr/lib/systemd/user/osupdate-check.service; static; vendor preset: enabled)
Active: inactive (dead) since Sat 2019-05-25 15:47:30 CEST; 1min 39s ago
Process: 7275 ExecStart=/usr/bin/invoker --type=silica-qt5 -n -d 5 /usr/libexec/sailfish-osupdateservice osupdate-check (code=exited, status=0/SUCCESS)
Main PID: 7275 (code=exited, status=0/SUCCESS)
[root]#

Workarounds

a. A quick fix, when the version displayed by ssu re differs from the output of version

Edit (2019-06-18): If you want to employ step b., do that before performing step a. (or redo a. after b.), because meanwhile the sailfish-osupdateservice osupdate-check may have been triggered again (until step b. is done)!

To resolve this issue until sailfish-osupdateservice osupdate-check is started again (10 minutes after a reboot plus every 7 hours 54 minutes), issue (as root)
ssu re "$(version | grep -o '[0-9][0-9]*\.[0-9][0-9]*\.[0-9][0-9]*\.[0-9][0-9]*' | sed -n '1p')"
(which sets SSU to the installed version), followed by a reboot.
Then either run post_sfos-upgrade (if sfos-upgrade is installed),
or manually execute the Final clean up steps” (specifically killing the store-client followed by removing its cached SailfishOS upgrade release version info),
plus a zypper ref (if zypper is installed)
and a pkcon refresh (i.e., always when doing this manually instead of using post_sfos-upgrade).

But if RPMs or Patchmanager Patches were updated or installed while SSU was set to a different SailfishOS release than the installed one, one should reinstall all these RPMs / Patches or (if these are untraceable) perform a factory reset of SailfishOS.

b. An additional, semi-permanent fix preventing sailfish-osupdateservice osupdate-check to be triggered by osupdate-check.timer

Note that performing a SailfishOS upgrade enables this timer unit again.
Thus redo step b. each time after upgrading Sailfish OS, until Jolla has fixed this (obviously not in SailfishOS 3.3.0 and apparently also not in any later version of SailfishOS as of August 2021).

A simple
rm /usr/lib/systemd/user/user-session.target.wants/osupdate-check.timer
(as root) followed by a reboot is fully sufficient for performing this step b.

5 Likes

I have ran into this same issue multiple times. After the OS detects the new upgrade being available, many “normal” operations become impossible, for example removing packages that should be removed before updating… IIRC, also installing new packages from OpenRepos is not possible due to dependency calculation going haywire.

I remember issuing “samegrade” upgrade and things got back to normal enough that I could then remove this and that software, and I then upgraded the OS using command line.

Simply a new OS upgrade being detected and available for install should not break the current system and its operations. That is just plain wrong.

2 Likes

Another way of dealing with this would be:

systemctl --user edit --full  osupdate-check.service

Add the following two lines to the [service] section:

EnvironmentFile=/etc/os-release
ExecStart=/usr/bin/invoker --type=silica-qt5 -n -d 5 /usr/libexec/sailfish-osupdateservice osupdate-check
ExecStartPost=/usr/bin/ssu re ${VERSION_ID}

This should automatically reset the version in a similar way olf proposes in the original post, while retaining the update check. You will find the new version of the service file in ~/.config/systemd/user.
Of course, systemctl --user edit only affects the execution under the user who does the edit. nemo/defaultuser in the majority of cases. Multiuser devices will require editing the system files after all.

2 Likes

Thank you for this enhanced workaround: More complicated to employ, but also more sophisticated.

Still I am expecting Jolla to fix this after having acknowledged this as a bug more than 3 years ago!
Your workaround may even be used as a “cover-up fix” (not addressing the real flaw, but masking its effects) by Jolla, if they would deploy it via a future SailfishOS release.

1 Like

Thank you for denoting that executing sfos-upgrade --verify might be used (after applying the initial workarounds to resolve mismatching release information, see above) to bring an already affected SailfishOS installation (i.e., which already has RPMs for a newer SailfishOS release installed, and you are unable to determine which ones) into a state, where one can fix things more easily, backup data etc. But as @direc85 denoted, the ultimate aim should be to upgrade to that newer SailfishOS release.

For a little detail on the --verify option of sfos-upgrade, see its description at Github.
sfos-upgrade is available at Openrepos, so it can be easily installed via Storeman.

P.S. / disclaimer: While I am the author of sfos-upgrade, the idea for the --verify option and its initial implementation was performed by @direc85. Hence all this is just shameless bragging from him and me! :wink:
More seriously, without him hinting here that sfos-upgrade --verify can be useful to rectify a SailfisOS installation to an extent, so one can perform system administration tasks and ultimately upgrade to “heal” the damage done by installing RPMs for a newer SailfishOS version (by upgrading to that version), I would have forgotten about this application of sfos-upgrade.

1 Like

An enhancement for “Workaround a.”:

  1. Issue ssu re "$(grep -F VERSION_ID /etc/os-release | cut -f 2 -d "=")" # Just another way to write the extant command above
  2. rm -f /var/cache/ssu/features.ini # New, guarantees together with step 3, that SSU uses the correct repos
  3. ssu ur # New, update repositories configured for SSU
  4. Then continue as described: Reboot, etc. etc.
1 Like

Thanks for moving this bug report from TJC to here @olf. We still have the internal report about this bug, so I’ve tagged it as “tracked” here too (and updated our internal report pointing to the new info you’ve provided here).

1 Like

@Jolla, any update on this, 6 years after this bug has been originally filed and acknowledged by a sailor?

1 Like

You wouldn’t happen to have the device in RnD mode, e.g. reported by “ssu s”?

Generally the os update should be just asking the jolla store server whether there’s an update available, no funky stuff. However if there’s RnD mode on, it does checking with PackageKit and can involve also ssu version adjustments on the update size checks etc.Though even that should be restoring the older version after done checking.

Pekka, you already asked that and we discussed it in July 2019:

… Just to make sure ‘ssu s’ doesn’t return rnd mode on? …

Your last message in this discussion thread was:

… Need to investigate if there’s any chance of things going wrong.

To which I replied with two posts with additional information.

While my device-zoo is slightly different now (one Jolla 1 died and I bought an Xperia 10), situation is still the same for all devices:
RnD mode is not set according to ssu s.

The SSU domain was always set to sales.
Also SSU’s Device registration status: not registered was set all the time on these devices.

I only did not recently check if this is still valid (should I?):

I do have the rnd-updater installed (/usr/bin/rnd-dist-upgrade, which I did not install manually), though never had ssu set to “Domain: rnd”.

It’s actually amazing that after so many years since originally reported (and then discussed so many times both on TJC and here) this so annoying and troublesome issue still appears as something apparently new and unknown to Jolla guys :anguished:

1 Like

Ah sorry, didn’t remember the tjc discussion anymore at this point.

Anyhow as this is not something I can just easily test, having devices mostly on rolling devel, I’ve been rechecking the code. Still haven’t spotted anything that suspicious if the RnD mode is not set.

The /usr/bin/rnd-dist-upgrade should be fine. It’s installed by jolla-developer-mode.

1 Like

Thank you for taking the time. Unfortunately you arrived at the same conclusion after doing the same in 2019, though SailfishOS users who have not installed the most recent OS release are still haunted by the dire effects when SSU is automagically set to a higher version than the SailfishOS release installed.

Anyhow as this is not something I can just easily test, having devices mostly on rolling devel, …

In my perception this is part of a greater issue: Nobody at Jolla seems to have a testing device with an older SailfishOS release installed, because Jolla pursues the policy “users must have the most recent SailfishOS release installed, or we do not support them”. Unfortunately it is Jolla’s disruptive changes in SailfishOS making it infeasible for users to follow this policy, because these changes regularly break a lot of third party software from OpenRepos etc. out of the sudden and regularly introduce regressions in components provided by Jolla. If Jolla would pay close attention to backward compatibility and thorough regression testing, then their “you must be on most recent SailfishOS release”-policy becomes a realistic assumption; until this is the case it is an unrealistic assessment.

Well, I am sure willing to perform any test, which does not endanger a working SailfishOS installation, if you instruct me what to do and/or check. I assume a few others are willing to do the same. But automatically and unvoluntarily I will not gather additional data points, because currently (actually for 5 years now) I prevent osupdate-check to be automatically executed on all of my SailfishOS devices.


Side note

The /usr/bin/rnd-dist-upgrade should be fine. It’s installed by jolla-developer-mode.

Thank you for the info.
Although now I wonder, why everybody who switches “developer-mode” on (i.e. root access; something most users want) is provided with /usr/bin/rnd-dist-upgrade, as RnD-mode seems to be for core SailfishOS developers only, i.e. sailors (= Jolla employees), but not even device porters from the community. But never mind, if accidentally executing the /usr/bin/rnd-dist-upgrade binary is harmless.

3 Likes

I think just got hit by this bug again, on the Jolla tablet.

That was running 4.6.0.11, and when I heard .12 was there I booted it up and ran a zypper ref; zypper up as root.

To my surprise, zypper reported some core packages to update:

All repositories have been refreshed.
Loading repository data...
Reading installed packages...

The following 3 package updates will NOT be installed:
  harbour-fahrplan2 harbour-tidings harbour-uptimed

The following 19 packages are going to be upgraded:
  apkd apkd-android-settings apkd-config-home droid-bin-tbj droid-config-tbj droid-config-tbj-bluez5
  droid-config-tbj-pulseaudio-settings droid-config-tbj-sailfish geoclue-provider-hybris-hal jolla-xt9-cp libsailfish-eas
  libsailfish-eas-common nethack nethack-keyboard patterns-sailfish-device-adaptation-tbj
  patterns-sailfish-device-configuration-common-tbj patterns-sailfish-device-configuration-tbj qmf-eas-plugin sailfish-eas

19 packages to upgrade.
Overall download size: 1.9 MiB. Already cached: 98.6 MiB. After the operation, 275.5 MiB will be freed.
Continue? [y/n/v/...? shows all options] (y): n

I made sure I was not in the “ssu has too new version” situation, but no. Both ssu version as well as repos looked OK.

[root@JollaTab nemo]# ssu re
Device release is currently: 4.6.0.11
[root@JollaTab nemo]# ssu r
Username: ^C
[root@JollaTab nemo]# ssu lr | grep 4.6
 - adaptation-common ... https://releases.jolla.com/releases/4.6.0.11/jolla-hw/adaptation-common/i486/
 - adaptation0       ... https://store-repository.jolla.com/releases/4.6.0.11/jolla-hw/adaptation-intel-tbj/i486/
 - aliendalvik       ... https://store-repository.jolla.com/releases/4.6.0.11/aliendalvik/tbj/
 - apps              ... https://releases.jolla.com/jolla-apps/4.6.0.11/i486/
 - customer-jolla    ... https://releases.jolla.com/features/4.6.0.11/customers/jolla/i486/
 - hotfixes          ... https://releases.jolla.com/releases/4.6.0.11/hotfixes/i486/
 - jolla             ... https://releases.jolla.com/releases/4.6.0.11/jolla/i486/
 - sailfish-eas      ... https://store-repository.jolla.com/features/4.6.0.11/sailfish-eas/i486/
 - xt9               ... https://store-repository.jolla.com/features/4.6.0.11/xt9/i486/
 - harbour-storeman-obs      ... https://repo.sailfishos.org/obs/home:/olf:/harbour-storeman/4.6.0.11_i486/
 - sailfishos-chum-testing   ... https://repo.sailfishos.org/obs/sailfishos:/chum:/testing/4.6_i486/
 - store                     ... https://store-repository.jolla.com/tbj/i486/?version=4.6.0.11
 - home ... https://download.jollamobile.com/home:/honeybadger/latest_i486/
[root@JollaTab nemo]#

Alll looked in order, so I did zypper up again:

The following 19 packages are going to be upgraded:
  apkd apkd-android-settings apkd-config-home droid-bin-tbj droid-config-tbj droid-config-tbj-bluez5 droid-config-tbj-pulseaudio-settings droid-config-tbj-sailfish geoclue-provider-hybris-hal
  jolla-xt9-cp libsailfish-eas libsailfish-eas-common nethack nethack-keyboard patterns-sailfish-device-adaptation-tbj patterns-sailfish-device-configuration-common-tbj
  patterns-sailfish-device-configuration-tbj qmf-eas-plugin sailfish-eas

19 packages to upgrade.
Overall download size: 1.9 MiB. Already cached: 98.6 MiB. After the operation, 275.5 MiB will be freed.
Continue? [y/n/v/...? shows all options] (y): y
In cache apkd-config-home-0.8.24-1.4.2.jolla.i486.rpm                                                                                                                     (1/19),  26.7 KiB
In cache droid-bin-tbj-0.0.18-1.1.17.jolla.i486.rpm                                                                                                                       (2/19),  94.9 MiB
In cache droid-config-tbj-bluez5-0.9.31-1.6.1.jolla.i486.rpm                                                                                                              (3/19),  45.2 KiB
In cache droid-config-tbj-pulseaudio-settings-0.9.31-1.6.1.jolla.i486.rpm                                                                                                 (4/19),  49.1 KiB
In cache geoclue-provider-hybris-hal-0.2.36-1.5.1.jolla.i486.rpm                                                                                                          (5/19),  92.8 KiB
In cache patterns-sailfish-device-configuration-common-tbj-0.9.31-1.6.1.jolla.i486.rpm                                                                                    (6/19),  38.2 KiB
In cache apkd-0.8.24-1.4.2.jolla.i486.rpm                                                                                                                                 (7/19), 116.4 KiB
In cache droid-config-tbj-0.9.31-1.6.1.jolla.i486.rpm                                                                                                                     (8/19),  69.2 KiB
In cache apkd-android-settings-0.8.24-1.4.2.jolla.i486.rpm                                                                                                                (9/19),  27.0 KiB
In cache droid-config-tbj-sailfish-0.9.31-1.6.1.jolla.noarch.rpm                                                                                                         (10/19),  40.0 KiB
In cache patterns-sailfish-device-adaptation-tbj-0.9.31-1.6.1.jolla.i486.rpm                                                                                             (11/19),  39.0 KiB
In cache patterns-sailfish-device-configuration-tbj-0.9.31-1.6.1.jolla.i486.rpm                                                                                          (12/19),  38.3 KiB
In cache libsailfish-eas-common-0.6.9-1.10.1.jolla.i486.rpm                                                                                                              (13/19),  87.5 KiB
In cache libsailfish-eas-0.6.9-1.10.1.jolla.i486.rpm                                                                                                                     (14/19), 934.2 KiB
In cache sailfish-eas-0.6.9-1.10.1.jolla.i486.rpm                                                                                                                        (15/19),  75.9 KiB
In cache qmf-eas-plugin-0.4.6-1.6.3.jolla.i486.rpm                                                                                                                       (16/19), 203.4 KiB
Retrieving: nethack-3.6.7+obs3-1.9.1.jolla.i486 (sailfishos-chum-testing)                                                                                                (17/19),   1.4 MiB
Retrieving: nethack-3.6.7+obs3-1.9.1.jolla.i486.rpm .......................................................................................................................[done (447.1 KiB/s)]
Retrieving: nethack-keyboard-3.6.7+obs3-1.9.1.jolla.noarch (sailfishos-chum-testing)                                                                                     (18/19), 460.3 KiB
Retrieving: nethack-keyboard-3.6.7+obs3-1.9.1.jolla.noarch.rpm ............................................................................................................[done (460.3 KiB/s)]
In cache jolla-xt9-cp-0.2.15-1.4.2.jolla.i486.rpm

Soo those update packages are FROM THE CACHE??? Why? How?

Anyway I did the update through zypper, and then

[root@JollaTab nemo]# sfos-upgrade 4.6.0.12
...
 Fetching and installing the SailfishOS upgrade from 4.6.0.11 to 4.6.0.12 (this may take a while):
REFRESHING CACHE AND DOWNLOADING PACKAGES
Finished transaction (status=1, runtime=76429ms)
UPGRADING SYSTEM
Finished transaction (status=1, runtime=38047ms)
FINISHING

Install (26 packages)
 - bluetooth-rfkill-event;1.1.1-1.3.5.jolla;i486;adaptation0
 - buteo-sync-plugins-sailfisheas;0.1.4-1.6.3.jolla;i486;sailfish-eas
 - droid-hal-version-tbj;1.0.0-1.4.7.jolla;i486;adaptation0
 - harbour-barcode;1.0.53-1.10.1.jolla;i486;sailfishos-chum-testing
 - harbour-fahrplan2;2.0.46-1.31.1.jolla;i486;sailfishos-chum-testing
 - harbour-foilauth;1.1.9-1.11.1.jolla;i486;sailfishos-chum-testing
 - harbour-qrclip;1.0.11-1.2.1.jolla;i486;sailfishos-chum-testing
 - harbour-tidings;1.4.2-1.15.1.jolla;i486;sailfishos-chum-testing
 - harbour-uptimed;0.4.6+git6-1.17.1.jolla;i486;sailfishos-chum-testing
 - harbour-wordle;1.0.15-1.16.1.jolla;i486;sailfishos-chum-testing
 - jolla-alarm-ui;0.2.22-1.8.1.jolla;i486;jolla
 - jolla-calendar;1.1.15.1-1.13.1.jolla;i486;apps
 - jolla-handwriting;0.1.7-1.3.3.jolla;i486;xt9
 - jolla-xt9;0.5.22-1.6.3.jolla;i486;xt9
 - lame;3.100-1.1.1.jolla;i486;sailfishos-chum-testing
 - libargon2;2019.03.26-1.1.1.jolla;i486;sailfishos-chum-testing
 - libmp3lame0;3.100-1.1.1.jolla;i486;sailfishos-chum-testing
 - libsodium;1.0.18.1-1.2.1.jolla;i486;sailfishos-chum-testing
 - python3-brotli;1.0.9+git9-1.1.1.jolla;i486;sailfishos-chum-testing
 - python3-websockets;10.1-1.1.1.jolla;noarch;sailfishos-chum-testing
 - sailfish-components-calendar-qt5;1.1.15.1-1.13.1.jolla;i486;apps
 - sailfish-hciwait;0.0.3-1.2.3.jolla;i486;adaptation0
 - sailfish-rfkill-plugin;0.0.4-1.2.11.jolla;i486;adaptation0
 - sailfish-utilities;0.1.22-1.9.1.jolla;i486;apps
 - sailfish-version-variant;4.6.0-1.9.12.jolla;noarch;jolla
 - sailfish-version;4.6.0-1.9.12.jolla;noarch;jolla

REBOOT NOW unless you need to investigate update
issues or know what you are doing (or both).

All bugs encountered until reboot are features.

Notice: After rebooting, do not miss to run post_sfos-upgrade
[root@JollaTab nemo]#

Not rebooted yet, hopefully all is fine, otherwise I’ll have to spend a week or so again to go though all of SailfishOS history on the Tablet.

1 Like

On a (just slightly) different note, as of 4.6.0.11 and .12, during the update process the GUI still says: “Please remove or revert the following package(s), as it (they) may cause problems during upgrade [and here comes a list of packages]” but then the OS update removes all of those packages by itself, without asking or notifying the user about it. Slightly confusing…

Sorry to state this so bluntly @wetab73, but this issue is completely unrelated and hence definitely off-topic.

The right thread for the issue you mention is «How to interpret “Remove the following packages” in the SailfishOS-updater?».
You may post your (absolutely correct) observation there.

1 Like

Well, not really completely, because in many cases the list of system packages to be removed shown by that dialog (often veeeery long and containing lots of system packages) is directly caused by the VERY problem this thread is about, i.e. setting ssu re to an incorrect release version. Which not only just adds to the user’s confusion, but often convinces the user to interrupt the update and try to manually remove those system packages “requested for removal”, ending up with a total mess. There are lots of stories about it on this forum, also very recent ones, encountered by people during 4.6.0.11 / 12 update.

That’s why I thought it would be useful to remind about it here.

3 Likes

Some observations from upgrading my 10III from 4.5 to 4.6:

  1. on a freshly rebooted 10III device, I triggered “Download Update”, which soon displayed warning about mapnik having to be removed => went to chum and removed it (with download still going).
  2. after a while I got another warning that about all OS packages and then some should be removed. I went to command line and checked ssu status => it was already set to 4.6, which I think to be wrong because the upgrade process was not yet called - so there was no reason for SSU to have moved forward. I think ( pardon my guess) that this confuses the upgrade, which finds v4.5 versions of packages while expecting the v4.6 as per ssu => flags them as to be removed. Proceeding with their removal would probably cause it to cut the branch under its feet and fail - but it’s speculations, I didn’t try.
    I cowardly reset the version with ssu ( in my case, ssu re 4.5.0.25). Then rebooted the phone, just in case.
  3. I started over with “download update”, then “apply update” - and this time all went smoothly, no warnings, etc

@rtr2001, thank you very much for confirming this issue on an Xperia 10 III (until now we “only” had Jolla1, Jolla Tablet, Jolla C, Xperia X, XA2 and 10) and when upgrading from SailfishOS 4.5.0 to 4.6.0 (which Nephros already did on his Jolla Tablet): Maybe it is helpful for people with access to Jolla’s internal bug database (e.g. @pvuorela or @flypig) to denote there that this issue did not “magically go away” (why should it, as nothing was altered to address this) and is still wrecking SailfishOS installations.

As @wetab73 already documented very well, the issue with the enormously problematic message which advises users to uninstall packages when using Jolla’s GUI updater is exacerbated by this issue, because exactly that seems to let the problematic message advise users to remove many core system packages of SailfishOS.

As @wetab73 also already mentioned, it is hard to understand, why Jolla has not actively tried to research and address this issue, which seems to exist since the inception of SailfishOS (11 years ago) and is clearly documented and “tracked by Jolla” for more than 5 years.

P.S.: @rtr2001

displayed warning about mapnik having to be removed => went to chum and removed it

Usually this is not necessary, but nobody outside of Jolla knows for sure, because the algorithm to detect these packages does not seem to be documented (at least by source code, preferably by some write-up), or nobody has found that yet.

P.P.S.: @rtr2001

I […] reset the version with ssu (in my case, ssu re 4.5.0.25). Then rebooted the phone, just in case [, and] started over with “download update”, then “apply update”

IMO this is the best way to move forward, if one knows for sure, that no packages were installed or updated (including the ones which comprise the SailfishOS upgrade) during the period of time in which ssu re differed from version, because installing or updating packages during that time may result in a not working (e.g. not booting) Sailfish OS installation. If that happened, one has to identify the packages installed in or updated to a wrong version and downgrade them to the correct version before proceeding with the GUI updater. sfos-upgrade may work better in some of these situations (but sure not all, e.g. if SSU has become installed in an incorrect version), because it depends on far less other software components to work properly than Jolla’s GUI updater.

1 Like

I’ll add these recent observations to the bug report in the Jolla database.

2 Likes