[4.1.0.24 Xperia 10 II] Top speaker stops working mid-call

REPRODUCIBILITY (% or how often): 80%
BUILD ID = OS VERSION (Settings > About product): 4.1.0.24
HARDWARE (XA2, Xperia 10…): Xperia 10 II
UI LANGUAGE: English (UK)
REGRESSION: (compared to previous public release: Yes, No, ?): ?

DESCRIPTION:

If I’m on a call using the top speaker, you can sometimes hear a ‘clic’ or a ‘pop’ and the top speaker goes silent. I then need to continue the call using speakerphone, with the added problem that the other person can sometimes hear themselves. If I hang up and call again, it still doesn’t work. I’ve got to either restart or wait a few hours for it to work again.

PRECONDITIONS:

STEPS TO REPRODUCE:

  1. Call someone/receive a call
  2. Use the top speaker

EXPECTED RESULT:

The top speaker should emit sound consistently throughout the call.

ACTUAL RESULT:

The top speaker emits sound for a few minutes, then goes silent.

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

3 Likes

Did subsequent calls before the next (re-)boot work?

Not today. Yesterday, they worked but it was after a few hours. Today, I had to reboot

Could be related to [3.4.0.22] XA2 phone calls no audio

Oh no! But that issue is from quite a while ago, right?

Yes. But there is still no solution

Oh wow! How come? Hasn’t loads of time passed between that first report and now?

In July we can celebrate the 2 year anniversary of this bug - the first report was in July 2019.

2 years and it hasn’t been fixed?! What’s going on???

1 Like