Trying to contact the shipping team before my phone is despatched

I may be away on holiday when my batch 3 phone is delivered. I’ve emailed shop@jolla.com and reached out to the helpdesk on Zen but have had no response from either. I would like to arrange shipping to my in-laws who will be able to receive it on my behalf if it arrives while I am away. Can anyone advise me how to go about this please?

I’m trying the fancy search function here in this forum (the magnifier at top) and found for you:

Sure you can find more when searching yourself.

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