Sadly I learned today that a key and Core APP for me in Denmark (MitId) will not be supported on Jolla Sailfish anytime soon. So I had to send shop@jolla.com a request for a refund including my order and payment documentation. Would anybody in the forum know if that is the correct procedure? Thanks for any hints on this.
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The MitID app may not be guaranteed to work on Sailfish, but there are official ways to use MitID without the app. If MitID can be used with a code display or code reader, you can still use the Jolla phone as a daily phone; the MitID approval would simply be done through a separate physical device.
Hi, I am not Danish, but I did a little research. It seems to be a kind of official national app; many countries have something like this. I had a similar problem in my own country too, but I solved it with this kind of solution. I suggest you also look into this situation. When I researched a little, I found some things.
Yes, contacting shop@jolla.com with your order/payment details is the right way to start the refund process. Just don’t send the device back before Jolla confirms the return and gives instructions.
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