Jolla Store has no apps installed after upgrade to 3.4.0.24

[jojomen]

REPRODUCIBILITY: Happened once directly after upgrade, so far…
BUILD ID = OS VERSION: 3.4.0.24
HARDWARE: Xperia X
UI LANGUAGE: EN-UK
REGRESSION: Yes

DESCRIPTION:

Upgrade from 3.3 (.0.16, I think?) to 3.4.0.24 went smoothly. After the reboot, I opened Jolla Store only to find I had no applications installed. The apps were there in the app grid, however; the ones I tried did launch.

Thinking there was some glitch with the reboot, maybe some post-install things leaving the phone in an inconsistent state, I tried to shut down the phone again.

Shutting down took something like half an hour: around 10 minutes of “Goodbye” and another 10-20 minutes with red LED and black screen.

The next (cold) boot went fine, Jolla Store now listed my apps, but Storeman didn’t open, except from the Terminal, and was refreshing repos forever.

PRECONDITIONS:

• Removed apps listed in Release Notes (only had collectd installed)
• Installed upgrades of all apps, including Storeman, if available
• Disabled Openrepos as advised here: https://jolla.zendesk.com/hc/en-us/articles/201836347-How-do-I-download-and-install-a-System-Update-Sailfish-OS-update-
• Closed all apps, except Settings
• Ran backup
• Downloaded SFOS upgrade
• Installed upgrade

STEPS TO REPRODUCE:

A bit hard to tell, you know.

EXPECTED RESULT:

Complete OS upgrade installed.
Installed apps visible in Jolla Store.
Working Storeman.
Shutdown taking < 1 minute.

ACTUAL RESULT:

It seems upgrade was incomplete, as version --dup installed a bunch of stuff.
Jolla Store did not show installed apps
Storeman never finished refreshing any repos.
Shutdown took half an hour.

ADDITIONAL INFORMATION:

May be related to this (which was for 3.4.0.22):

Can't update Phone/apps: DBus call failed, falling back to libssu: Message recipient disconnected from message bus without replying

REPRODUCIBILITY (% or how often): BUILD ID = OS VERSION (Settings > About product): 3.4.0.22 HARDWARE (Jolla1, Tablet, XA2,…): XPeria 10 Plus UI LANGUAGE: DE REGRESSION: (compared to previous public release: Yes, No, ?): DESCRIPTION: Can’t update any apps from Jolla Store or Storeman any more. Jolla Store only shows blank screen on My apps. Running ssu with any option (e.g. ssu updaterepos) says: WARNING: DBus call failed, falling back to libssu: Message recipient disconnected from messag…

[jojomen]

I did
devel-su
version --dup
reboot
as suggested here : Update 3.4.0.24 not working good - Remote keyboard in AD, Jolla apps, browser only black surface

This installed several things. (Mostly Python related, I think.) Then, Storeman worked as expected.

I hope things work from now on.

[jojomen]

No, that didn’t last. Jolla Store still comes up with no installed apps at times. There is a brief blue message bubble saying severe problem with app registry, or something similar.

The version --dup may or may not be related; at least it does nothing, so whatever was missing has now been installed.

[a.percula]

Same issue here on a Jolla1 phone: the Jolla Store says that I have no apps installed. I uninstalled two (the weather app and the File Browser) and reinstalled it, and now they are the only ones in the “my apps” list. Rebooting before or after this didn’t change anything. So, do I have to reinstall all the apps?

Storeman works again after the “version --dup” command, this fixed an unresolved dependency (/usr/lib/libsolv.so.0) - but only if I start it from the command line (via ssh), not via the GUI…

[amaretzek]

Something like this happened to my Xperia X too. But now all are there. What I recall is, I updated storeman in between. But I make no claim that it solved the issue.