REPRODUCIBILITY: 50-70% of the time
OS VERSION: 5.2.0.17
HARDWARE: New Jolla (2026)
UI LANGUAGE: Finnish
REGRESSION:
DESCRIPTION:
When i want to comment on Jolla app store app, get error trouble sending comment and fails to send the comment on the app.
PRECONDITIONS:
In most of the apps on the store doesnt let me comment on them.
STEPS TO REPRODUCE:
App store sellect app Frostlife
Write comment send
Gives error popup failed to send comment
EXPECTED RESULT:
<“Ongelma kaupassa yleinen kommunikaatio ongelma”.
ACTUAL RESULT:
MODIFICATIONS:
ADDITIONAL INFORMATION:
Just a minor bug on the store that can be anoying for somem of the users
3 Likes
Keto
20 August 2026 23:11
2
Was there an emoji in the comment? If so, then this is probably a known encoding issue on the backend.
1 Like
I don’t know how to use emojis on the jolla keyboard so i didn’t use any
Anyone else facing this issue
CLMA31
2 September 2026 16:08
5
I have never had this, but I have left only handful of comments
Cant seem to send any comments or feedback keep getting the communication issue error code. I have no idea how to fix the issue
hanswf
2 September 2026 18:00
8
Check the Frostlife comments!
PS.: Excuse me for correcting you but the naming is Store (or sometimes SFOS Store). Jolla Store is for buying devices and licenses.
nthn
2 September 2026 18:13
9
Looks like I forgot to comment when I read the initial post, but yes, I’ve also experienced this. I just tried adding a comment to the ‘Jolla Ringtone Project’, and it seems to have worked, but a couple of weeks ago, I was unable to add any comments at all. No emoji either. I don’t know if I changed anything that could suddenly make it work.
1 Like
iolala
2 September 2026 22:15
10
I wonder where the confusion could come from…