Jolla App Store doesnt publish comment

REPRODUCIBILITY: 50-70% of the time
OS VERSION: 5.2.0.17
HARDWARE: New Jolla (2026)
UI LANGUAGE: Finnish
REGRESSION:

DESCRIPTION:

When i want to comment on Jolla app store app, get error trouble sending comment and fails to send the comment on the app.

PRECONDITIONS:

In most of the apps on the store doesnt let me comment on them.

STEPS TO REPRODUCE:

  1. App store sellect app Frostlife

  2. Write comment send

  3. Gives error popup failed to send comment

EXPECTED RESULT:

<“Ongelma kaupassa yleinen kommunikaatio ongelma”.

ACTUAL RESULT:

MODIFICATIONS:

ADDITIONAL INFORMATION:

Just a minor bug on the store that can be anoying for somem of the users

3 Likes

Was there an emoji in the comment? If so, then this is probably a known encoding issue on the backend.

1 Like

I don’t know how to use emojis on the jolla keyboard so i didn’t use any

Anyone else facing this issue

I have never had this, but I have left only handful of comments

No. Never happen for me.

Cant seem to send any comments or feedback keep getting the communication issue error code. I have no idea how to fix the issue

Check the Frostlife comments!

PS.: Excuse me for correcting you but the naming is Store (or sometimes SFOS Store). Jolla Store is for buying devices and licenses.

Looks like I forgot to comment when I read the initial post, but yes, I’ve also experienced this. I just tried adding a comment to the ‘Jolla Ringtone Project’, and it seems to have worked, but a couple of weeks ago, I was unable to add any comments at all. No emoji either. I don’t know if I changed anything that could suddenly make it work.

1 Like

I wonder where the confusion could come from…