Jolla-1 - Booting and Screen only Jolla and shutdown

The phone only shows Jolla and if you connect the charger, the phone boots and the charging icon appears when on the charger and looping it. If you remove it from the charger, it wakes up but only Jolla appears on the screen and the phone turns off.

I can enter it with the terminal in ubuntu and it shows Jolla Recovery v.0.3.1 menu

Bootloader Locked and btrfs does not help.

If i want to reset it from terminal menu in ubuntu do something and finally ask for the DeviceLock code.

The device went into this state when i reset the phone to the initial settings from the menu. (previous owner had reset this also).

Was there a solution to even get the device to basic mode :slight_smile:

The memory card is connected where it has a “shell” but to activate it from terminal this phone want the devicelock.

Original user says no devicelock code inside.

Jolla-1 works fine before the “factory reset”. It was original state but no any programs inside.

JSOS is Kaajanlampi 1.0.0.5

I fear your request for support is too ill-formulated to be understood. Usually there are supportive reactions in short time on this forum. Maybe you can try to post an improved version?

I remember something strange if no PIN code is not set, but don’t remember any more.

EDIT: [hybris-recovery 4.4.0.58] Password not accepted - #2 by pherjung

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I don’t get it. Can you provide a video?
Did it even work? How did you trigger this state? When you updated your Jolla Phone?

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there is no sim card at all. empty slot

https://youtube.com/shorts/Aa5jchaRYQY?si=k-_c0oZ1k2m9PgU2

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PIN code is your security code. See Device Lock and Security Code | Sailfish OS Documentation

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there is no devicelock and no screen lock. When i connect to ubuntu terminal it needs devicelock

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Hmmm, what about:

12345

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May be too late, but did you check no password is needed when you try to change the security code. I have a different software version in use (Pallas-Yllästunturi 3.4.0.25) and there seems that you have to set a 5 digit code for security. That could have been a case with older versions too. Attached is the screenshot.

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Have you read through: https://jolla.zendesk.com/hc/en-us/articles/204709607-Jolla-Phone-How-to-use-Recovery-Mode#4 and take a look at the PDF attached. That shows expected output. The devicelock code is your PIN for the device. It has been very long, but wasn’t the original code 0000?

i read and understand that link how to

i think that the previous owner of phone not remenber or not know the devicelock code. Maybe put allready when bought phone from dna operator

when we put the phone hard reset from menu there is no warning that back to life not work anymore. Ordinary phone ask the pin code when make hard reset to os but if Jolla OS not ask this is possibility then.

Jolla now looping rebooting when in charge and when not on charge and when put in on it open and it show Jolla and then shutdown

Did you try just pressing Enter (as in not giving any security code)? Or have tried taking the battery out and connecting the charging cable?

Phone survived and it start to work.. i dont know what helped. Before that i dowloaded to memory card recovery shell and today i remove memory sd card and put it in to PC and check it how it works and there was camera folder and one picture and that file. Picture was taken when phone not working and i put it the card to phone and start it and then Jolla welcome text. Then i make work and few minutes after that phone was started and it is factory reset and it works. Only screen not go off when time is one minute :slight_smile: So i learned a lot about Jolla OS and thank’s to all who helped me :+1:

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Phone is again on bootloop :laughing: when charge and only Jolla show in screen and then shutdown when it is not in charging. But i adventure in here and try something again :rocket::man_tipping_hand: