Email issues with 3.4

REPRODUCIBILITY (% or how often): Always
BUILD ID = OS VERSION (Settings > About product): latest build
HARDWARE (Jolla1, Tablet, XA2,…): Sony Xperia 10 Plus Dual SIM
REGRESSION: (compared to previous public release: Yes, No, ?): ? - I hope not


Email client whether using Gmail or Outlook there are several issues that should be tested via a beta program before being released perhaps.

  1. The email in portrait mode opens up not fitting the screen so always having to zoom down manually each time I go to the next email.

  2. Going to the next email means you have to go back then select the next email - is this how it was designed or is there a fault in this build?

  3. It never shows images - so you have to select “…Show images” each time.

  4. No default settings for deciding the above would be useful so that at least these can be fixed.


Test using Sony Xperia 10 Plus in portrait mode - however points 2, 3 & 4 still apply.


  1. Open the default Email client
  2. Choose an email of choice as added from the Accounts option in Settings
  3. Test the above issues and these will be as I noted


  1. As this is software written for mobile phones then the email client should by now have these issues sorted out as they are standard points that should be working as part of the core experience for any mobile o/s.


  1. Should render the email content to fit the page in portrait and landscape and have flex properties to fit different screens. It does resize when switching from portrait to landscape but I suggest they may need to be adjusted to fit correctly for different sized devices.


(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

See screenshot of an email on first opening.



  1. Unfortunately this is currently the case and a “feature” of the with 3.4. … newly introduced webview for e-mails. There could possibly be improvements in the future.

  2. Yes, it works as designed.

  3. There is an option for this in the settings (Settings => Apps => E-Mail).
    ( I think you haven’t explored your phone enough with sailfish ;-). )

  4. For 3. see option in the settings.

Thanks for the response I have used settings in apps in October forgot there was one for emails too - thanks for the info.

I notice that most emails are now fitting to the page having selected the option to load images. But some still need zooming down to fit to the page.

Maybe it also depends on the sender and how they have set things up their end?