Bluetooth headset working randomly

REPRODUCIBILITY: random
OS VERSION: 5.0.0.77
HARDWARE: Xperia 10 III
UI LANGUAGE: Slovenia
REGRESSION: maybe

DESCRIPTION:

I’ve been using Poly V5200 headset for several years, mostly without problems (the accept call button only worked randomly), but about two weeks ago I couldn’t hear the caller sound any more, though the callers could hear me. As I was also having some problems with the headset connecting to my PC, I bought a Poly Legend V50. Since I got it, the problem with my phone has gotten worse – sound through the headset only rarely works, it’s either not played at all, or it plays through the phone’s speaker, despite the screen showing headset as being enabled.

PRECONDITIONS:

Have a bluetooth headset?

STEPS TO REPRODUCE:

Happens randomly

EXPECTED RESULT:

Call sound always works through headset when it’s connected

ACTUAL RESULT:

See description

MODIFICATIONS:

/

ADDITIONAL INFORMATION:

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About the sound during call i had that problem and it was an rather easy fix to delete the pulse folder in $HOME

1 Like

I tried this, and if anything, it made the problem worse – the headset isn’t even detected during phonecall any more most of the time (no icon on the screen, no ring tone), even though Bluetooth settings show it as connected (also tried unpairing and re-pairing, without any change).

Interestingly enough, my Sony WH-CH510 headphones work fine.