šŸ‡§šŸ‡Ŗ Belgian Sailfish OS users

General
81

This makes me very angry.

Still getting 011-0021 as error here. There were no updates on Aurora. Thatā€™s without supplying an email address, Iā€™ll try reinstalling now.

EDIT: reinstalled, tried without email again (nope), tried with email (still nope).

EDIT2: If they want, Iā€™ll come to their offices to debug it live. Canā€™t be far.

1 Like
82

Iā€™ll send them a link to your website and they can contact you to pick you up on your offer, if they want.

83

Today I got this email from itsme. I didnā€™t test yet (can only do it tomorrow with my wifeā€™s windows computer)

Seems like our mails to them have put something in motion. Iā€™ll keep you posted if it was a real fix. Hereā€™s their mail:

Hallo Xxx,
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Bedankt voor uw bericht en voor uw open feedback.*
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Uw vraag gaat voor een groot deel niet alleen over een technisch probleem, maar ook over de mogelijkheid om een belangrijke digitale dienst te gebruiken op alternatieve mobiele platformen.*
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Naar aanleiding van uw melding hebben onze technische teams verder onderzoek uitgevoerd. Daarbij hebben zij de oorzaak van het probleem kunnen identificeren. Er bleek een beveiligingsregel aan onze zijde bepaalde verzoeken afkomstig van het toestelmodel ā€œJolla Phone (2026) (AppSupport)ā€ onterecht te blokkeren. Hierdoor ontstond de foutmelding tijdens de registratie- of activatieprocedure.*
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Deze configuratie werd inmiddels aangepast.*
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Wij stellen het op prijs dat u dit onder onze aandacht hebt gebracht. Dankzij de informatie die u en andere gebruikers uit de SailfishOS-community hebben gedeeld, konden onze teams de oorzaak achterhalen.*
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Hoewel wij geen officiƫle ondersteuning kunnen garanderen voor alle alternatieve Android-omgevingen of besturingssystemen buiten de standaard Android- en iOS-platformen, was het in dit specifieke geval niet de bedoeling dat deze toestellen door onze systemen werden geweigerd.*
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Daarom willen wij u vragen om de activatie of registratie opnieuw te proberen. Mocht u nog steeds problemen ondervinden, dan ontvangen wij graag zo veel mogelijk details over het exacte moment waarop de fout optreedt, zodat we dit verder kunnen nakijken.*
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Bedankt voor uw geduld en voor het melden van dit probleem.*
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Met vriendelijke groeten,
Xxxx
*

5 Likes
84

Registration worked without any problem. Problem solved!

2 Likes
85

That is great news. Just tested and it works fine now.

1 Like
86

Bank App transfered and ITSME transferedā€¦nice work tvdjolla :slight_smile:

2 Likes
87

Very interesting how they changed their phrasing over the past weeks. Thanks all for keeping the pressure on them. Will try registration today too :slight_smile:

EDIT: it indeed continued to the next step, but now I need my Windows VM, the unofficial eID malware and a card reader!

1 Like
88

Hey :slight_smile: so here it is:

  1. Iā€™ll say im using SailfishOS since 2-3 years, with thr same phone : Xperia 10 plus. I like to test everything i can and all the OS possible so i have a lot of spare old phone :smiley:
  2. My provider is Voo / Orange BE. The only issue i had is on roaming, sometimes, i dont have mobile data but i had this issue on android also. With this phone, no 5G neither
  3. Iā€™ve been using the shop apps like MyDelhaize, Carrefour etc, also the phood one like MyQuick. Also using itsMe, beFit, Loterie National, Solidaris etc
  4. Currently, im in Mons and i speak French, English and Portuguese. im learning Dutch :smiley:

For itsMe, Iā€™ll recheck now.because i didnā€™t had any issues two months ago

4 Likes
89

So just now ItsMe got updated and it no longer works :frowning:

ā€œistme wordt niet ondersteund op dit toestel
Om veiligheidsredenen wordt itsme niet ondersteund op toestellen die geroot zijnā€œ

2 Likes
90

Ha. But now we have munition to fire back at them. Can you downgrade the app? :face_with_peeking_eye:

91

Canā€™t figure out how via Aurora. The version I have installed is v4.31.0 (1787901657). Trying manual installation allows me to search for versions, but doesnā€™t find any. Am I missing something here on how to downgrade?

92

Iā€™m not in Belgium, but in The Netherlands and I read your comments - and successes! - of the last week or so regarding Itsme. As of the 2nd half of 2026, the Dutch iDIN will be replaced by Itsme. Will take some time, but thatā€˜s what it is. I think that this will increase the amount of non google/apple users that would like to use Itsme. but only these two are available at this time. (I donĀ“t have such a device yet) However, I could raise concerns about this with an organisation called Waag (Waag.org). Would it be possible for one or some of you to hand me text or inside you used in Belgium? Or would one of you be willing to communicate with a contact, if and when I am able to get his or hers attention regarding?

93

I can help in providing information or testing new versions. My SFOS experience is limited though, just started with the new Jolla Phone.