Hello! I am using a Sony Xperia X. Before getting the new update, I would like to make a backup. All attemps to backup unfortunately fail. At first, I got the error message “could not access xxx” (translated). Then I found out that the system strorage might be too small compared to the amount of f…

Seems like you ran into this Backup should handle 'no space left on device' - together.jolla.com When I tried to backup my data before upgrading to 3.2, the standard backup from settings ended with a sad face and told ... and probably caused by this …

Backup fails due to missing storage

General

peterleinchen 31 March 2021 18:24 3

Seems like you ran into this

and probably caused by this

I guess you have lots of photos/videos on device storage?
Then move (not copy) those big files to SD card or PC manually.
And try again.
Afterwards you may copy those photos/videos back to device.

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