[5.0.72] [Xperia 10 II] Phone network not connecting in roaming

Bug Reports
1

REPRODUCIBILITY: Always
OS VERSION: 5.0.72
HARDWARE: Xperia 10 II
UI LANGUAGE: German
REGRESSION: unknown

DESCRIPTION:

the phone is unable to connect to mobile network.
on the logs, I get
[W] unknown:334 - file:///usr/share/voicecall-ui-jolla/AppVoiceCallMana
ger.qml:334:5: QML VoiceCallManager: No provider found for modemPath: /ril_0

PRECONDITIONS:

STEPS TO REPRODUCE:

  1. have phone in roaming on vodafone network, with a non-vodafone sim card

  2. try to call (vodafone it network)

EXPECTED RESULT:

ACTUAL RESULT:

MODIFICATIONS:

ADDITIONAL INFORMATION:

2

I am roaming in Spain with my German Vodafone SIM at this moment. I did so before in UK, Ireland, Denmark, Sweden, Finland, Slowakia, Tchech Republic, Belgium, France, Netherlands, Italy, Poland, Norway, Austria, Switzerland and maybe a few other countries.

Please be more specific.

3

I also used to roam with the same sim on the same counry (Italy). This is something that started recently only; my sim car is _roaming_ on th vodafone net, its not a vodafone sim.

4

Last time in Italy was 2021. Maybe things have changed since then.

5

yes, VoIP anyone? 10 char

6

To clarify: that log snippet might or might not be related to your problem; we need more logs.

7

And I just saw that @tortoisedoc uses a 10 II. I am sorry I didn’t realize that before. Mine is a 10 III.

8

how to get more logs?

9

Perhaps with this tutorial: Collect oFono Logs | Sailfish OS Documentation

10

Well well Ill be damned; now that everything is ready for tracing ofono logs, the issue disappeared / cannot.be reproduced anymore, meaning, calls work correctly now.

Maybe something related to roaming?

11

Today this happened again! In Finland, on Telia network.

I received a call, and answered the call, so I swiped open the call to start it,
but right after that, it stopped; meaning the whole call app close.
After that, there was no way to recall the number who had called me, or any other number.
A few reboots fixed the issue, luckily. I wonder if it might be the phone having HW issues?

12

X10 II seems to suffer from not completely random reboots - for me it sometimes happens while the phone is USB-connected to the laptop, usually either while the phone or the laptop are booting up.