[4.5] Lost fingerprints [FIXED: Restart fingerprints in Sailfish Utilites]

REPRODUCIBILITY: 100%
OS VERSION: 4.5.0.16
HARDWARE: X10iii
UI LANGUAGE: ru
REGRESSION: yes

DESCRIPTION:

after uograde from latest 4.4 to 4.5, device was lost all fingerprints.

PRECONDITIONS:

  • get device with 4.4
  • add fingerprints to device

STEPS TO REPRODUCE:

  1. update to 4.5

EXPECTED RESULT:

  • device can be unlocked with finger
  • fingerprints are present in security settings

ACTUAL RESULT:

  • device not unlock with fingerprint (pin only)
  • in security settings no fingerprints

MODIFICATIONS:

no

P.S.

cant add new fingerprints, uts show error after adding new one, second show: “Error! Can get fingerprint”

X10II: fingerprints seem to be working fine here, immediately post-update.

Maby i mde sonething, then it broke… Looks like some time it work normal, i dont remeber i was enter pin every time when unlock device

Isn’t it just the regular “fingerprints lost randomly”?
Have you tried restarting fingerprint service in utilities?

After restart fingerprint service in utilites, its avaliable again. all
Thanks!

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