[4.3.0.12][X, XA2] Continuous reboot

[lhodas]

REPRODUCIBILITY (% or how often): 100%
BUILD ID = OS VERSION (Settings > About product): 4.3.0.12
HARDWARE (XA2, X10, X10 II, …): Xperia X Dual SIM
UI LANGUAGE: sk_SK
REGRESSION: (compared to previous public release: Yes, No, ?): No

DESCRIPTION:

Update OTA from 4.2. to 4.3 it went well, the device started properly after the first restart, but after a few seconds it automatically reboots and does it all around, it can’t be stopped, it didn’t even help to turn-off. In those few seconds, I uninstalled all applications other than standard SFOS. Before running the update, I uninstalled all the applications that the SFOS installer notified me - Pure Maps, OSM Scout Server, Fernschreiber - and disabled all Storeman repositories.

PRECONDITIONS:

Update 4.2.0.21 → 4.3.0.12 OTA

STEPS TO REPRODUCE:

1. Download 4.3.0.12
2. Uninstall recommended app
3. Install

EXPECTED RESULT:

Normal running

ACTUAL RESULT:

Continuous restart without the possibility of stopping it

ADDITIONAL INFORMATION:

(Please ALWAYS attach relevant data such as logs, screenshots, etc…)

[Levone1]

I can’t help as far as knowing why tgat happened, but I wonder if you could force power-off, (press and hold power+volume up until 3 vibrations), and download and flash manually, and see if it’s ok…

[lhodas]

Thanks, I suspect something went wrong with the permissions on the file system. In those few seconds after the reboot when the system is “functional”, I tried to delete some file via Filemanager (GUI) as well as in the terminal, unsuccessfully even though it seemed to be done.

Edit: The update was successful, I have version 4.3.0.12 installed, but it is unstable because it is looprebooting.

[lhodas]

After several hours of unsuccessful boot attempts, I applied a flash update. SFOS works, but the backup failed to restore, failed to restore the error Notes, so I lost all personal information, including contacts (cca 1000)

[rtr2001]

Same phone, I had the same issues during EA ( reboot - reported here and problems on backup restore).
For reboot, no solution found other than reflash (I’m still on 4.2 for this reason).
For backup restore: see here what worked for me (specifically notes and contacts). My backup was taken with the “legacy” nemo, because I had only applied OTA updates since the 1st Sailfish X version on Xperia X. Recent OS images switched to “defaultuser” (/home/defaultuser instead of /home/nemo) and the backup seems to include some absolute paths referring to “nemo”.

[lhodas]

Thank you very much! I was able to restore my backup data.

[michaelmhk]

[4.3.0.12][Xperia X] Continuous reboot

Thanks, I suspect something went wrong with the permissions on the file system. In those few seconds after the reboot when the system is “functional”, I tried to delete some file via Filemanager (GUI) as well as in the terminal, unsuccessfully even though it seemed to be done. Edit: The update was successful, I have version 4.3.0.12 installed, but it is unstable because it is looprebooting.

[Xperia X dual sim]boot loop after update to 4.3

Screen freeze and than restart in about 1 minute after unlock encryption.

Same here. Log attached. Btw, I did have boot normal once after I disable aliendalvik in recovery. However, It happen only once. Maybe coincidence.

[peterleinchen]

The exactly same happened to me on an X and an XA2 during

Unstability of OS upgrades (on CLI)

REPRODUCIBILITY (% or how often): BUILD ID = OS VERSION (Settings > About product): HARDWARE (XA2, X10, X10 II, …): UI LANGUAGE: REGRESSION: (compared to previous public release: Yes, No, ?): DESCRIPTION: I needed to do the limbo and reset/upgrade my testing device(s). As they are running the free version of SFOS one needs to do the upgrades via CLI. PRECONDITIONS: clean reset device, fully charged and on charger no openrepos, no storeman, no nothing clean vanilla SFOS just one accou…

but I was just too lazy to report (as I do not expect any official note/comment to this topic!).

@lhodas
Do you really think reflashing and loosing all installations/modifications/(or even personal data) is a “solution”?
Reflashing, IMHO, is always only last measure to overcome a problem that will not see a solution by @Jolla!
So, would you think of removing the solved flag?

[lhodas]

@peterleinchen yes, after a few hours of continuous rebooting, I gave up and reflashed 4.3. Of course, I lost some unbacked up data (documents, downloads, history of some applications), but I need the phone, it’s my main one.

Edit: flag removed

[michaelmhk]

Tried many times. Still can’t reproduce the normal boot.

It seems nothing abnormal in the log. Is there anyway to gather more information?

If I want to do a fresh install. How to backup and restore data in recovery?

[ansch190]

On my Xperia 10 Plus, the phone also reboots without stopping.

[michaelmhk]

found some clue…
Masked sailjaild boot normally.

app require sailjaild cannot open after mask

Don’t know why have boot normally one and only one time before mask sailjaild

[michaelmhk]

[Xperia X dual sim]boot loop after update to 4.3

Screen freeze and than restart in about 1 minute after unlock encryption.

it seems there is problem to load the camera at boot. Lock sereen camera always show.test pattern